Maserati Alfa Romeo of Wilmington Pike - Service Center

Their customer service is awful. After my Vehichle was towed in for repair I had to keep calling them for updates. They were totally unresponsive and my calls were never returned. It After my Vehichle was towed in for repair I had to keep calling them for updates. They were totally unresponsive and my calls were never returned. It was Alfa USA who intervened and got my care returned to me. More

I love this place so much. I can not wait to recommend to everyone I know. I can not wait to recommend to everyone I know. More

Made recommendations for my car that were urgent but didn’t schedule me to resolve the issues. Poor customer service and no return phone calls. Quotes for services were more than double of other service didn’t schedule me to resolve the issues. Poor customer service and no return phone calls. Quotes for services were more than double of other service providers. More

Very disappoint, you would not honor my Mopar warranty. I now will have to go back to the Maple Shade dealership in NJ. I wanted to try your service department as you are closer to my home. I now will have to go back to the Maple Shade dealership in NJ. I wanted to try your service department as you are closer to my home. More

Very helpful and efficient for an unscheduled tire replacement. The tire was procured from another facility quickly and I was on my way back home. replacement. The tire was procured from another facility quickly and I was on my way back home. More

Great service from the service department. Very professional and accommodating. Always a pleasure. Thank you again. Very professional and accommodating. Always a pleasure. Thank you again. More

Great service. Great dealership. Great service. Great dealership Great service. Great dealership Great service. Great dealership Great dealership. Great service. Great dealership Great service. Great dealership Great service. Great dealership More

Thorough check…detailed explanation…video walk through…issues resolved quickly and efficiently…good communication…loaner…very courteous through…issues resolved quickly and efficiently…good communication…loaner…very courteous More

Worst dealer of a high-end car. Workmanship was ok, but customer service and trying to get adequate response and answers was poor. Very expensive too. Workmanship was ok, but customer service and trying to get adequate response and answers was poor. Very expensive too. More

I called the general manager as I was sent a service coupon within 2 hours of my service call. It was a significant discount—I should have been offered this discount without having to ask to honor the c coupon within 2 hours of my service call. It was a significant discount—I should have been offered this discount without having to ask to honor the coupon . The Mgr could not approve he said, and never called me back to confirm if it could be applied or to give me credit! Why should I come back ? I drove 1.5 hours to get there too! More