
Maserati & Alfa Romeo Of Monmouth
Ocean Township, NJ
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Be very careful of this place, because it may seem like you are getting a great deal, but in reality you may be getting screwed over. As some of the staff is very dishonest, they will try to take advantage you are getting a great deal, but in reality you may be getting screwed over. As some of the staff is very dishonest, they will try to take advantage of you especially if you are a first time car buyer. I went to look at a WRX, and I was told that the one that I was looking at was popping out of reverse and that it needed it's synchos replaced. During negotiations, my sales person (Bryan) came up with a proposition that I should pay for the repair, and he would give a discount. I asked him how much it would be for the repair, he said that he would go ask his manager (he took a quick lap). Once he was back, he said that he would honor his $730 estimate price point that he offered me before. For some reason, I took the deal. It took them a month and a half to get the repair done and during that time, whenever I would call in to know when the car would be ready, they would either say that they would call me back, which they never did, or that they didn't know when it would be ready. Well, when the car was ready, and I went to pick it up, they had put a new transmission on the car, and my repair price was over $3000—not exactly what I was told before buying the car. The funny thing is that I had to bring the car back the same day because something got loose in the transmission and I lost first, second, and reverse. Once I got the car back again, I asked Jonathan (the head of the service department) about the clutch, and I was told that I shouldn't have to worry about it because it was replaced recently. Guess what, the car needs a new clutch. No one is taking responsibility for the miscommunication about the synchos/transmission, as they keep blaming each other or honoring the price that they gave me before buying the car. It definitely feels like they're taking advantage. Don't recommend. More
I picked up my 2020 Mercedes GLE from this place. Jonas was a great help as he assisted me with every step. They were very accommodating, and I am grateful. I love my car! HIGHLY RECOMMEND Jonas was a great help as he assisted me with every step. They were very accommodating, and I am grateful. I love my car! HIGHLY RECOMMEND More
So I have been trying for a week now to get an appointment for an oil change on my Ghibli. Service dep't never answer on the direct line. I ended up calling the front desk multiple times jonas too appointment for an oil change on my Ghibli. Service dep't never answer on the direct line. I ended up calling the front desk multiple times jonas took my number for a call back but nobody ever returned the call. I called the main line again today to be told that they are not accepting any more appointments until August and to call back then. We also own two Alfa Romeos and have had similar issues on the Service side of things - we love the cars, just wish the follow up was better as the nearest alternative is 40 miles away. More
I am so impressed with the selection of cars at this dealership. They have a very clean environment and phenomenal customer service. The wait wasn’t too long, and Jonas helped us review our options. It dealership. They have a very clean environment and phenomenal customer service. The wait wasn’t too long, and Jonas helped us review our options. It was a really great experience overall! More
Came in and was immediately greeted by reception. I didn't have an appointment but I was able to work with jonas in just a few minutes. He showed me a couple of vehicles but the vehicle that caught m I didn't have an appointment but I was able to work with jonas in just a few minutes. He showed me a couple of vehicles but the vehicle that caught my eye was the 2018 Porsche and to my surprise i got an amazing deal and i was out in less than 2 hours . I Highly recommend everyone to come by and ask for Omar More
My experience at Alfa Romeo Of Monmouth has been Top Notch and nothing less then VIP service , Jonas is my point of contact, he has been amazing in his responses and in the knowledge of the alfa Mo Notch and nothing less then VIP service , Jonas is my point of contact, he has been amazing in his responses and in the knowledge of the alfa Monmouth Levente I was leasing, I talked with him few times during the day and he was patiently taking my calls. The team there is knowledgeable, hospitable and well spoken. Jonas is a wonderful individual who has gone above and beyond in every aspect to make my experience of purchasing a car flawless. More
Drove 3 hours away since this dealership was the only one that’s had a Subaru STI that was perfect for my budget. I called in advance and I was able to get confirmation if the vehicle was still available sin that’s had a Subaru STI that was perfect for my budget. I called in advance and I was able to get confirmation if the vehicle was still available since I was driving from a distance. As soon as the vehicles availability was confirmed I made my way down and I worked with jonas . He was very helpful, understanding and patient with the entire process. The best part about this dealership is that they close at 8pm on Saturdays ! I thought I was going to have to rush the process but thankfully that wasn’t the case. This was my first car purchase and I wanted to take my time with it since it’s such a big milestone in my life. Thank you Jonas and Wilson for helping me out. I have a bunch of friends interested in STI’s as well and trust me when I say I wouldn’t send them anywhere but here!! More
Just picked up a 2021 levante in Nero ribelle with the blackout package. Extremely happy with my purchase. I saw the vehicle on the alfa of Monmoth site. I called inquiring about the details. Jonas called blackout package. Extremely happy with my purchase. I saw the vehicle on the alfa of Monmoth site. I called inquiring about the details. Jonas called me a few minutes later with a price that I was happy with. Upon arriving at the dealership, Jonas was friendly and knowledgeable of the vehicle. It was a pleasure meeting him and I thank him for his assistance. I highly recommend dealing with Cory. More
Great experience, great dealership, great people! Thank you so much, Alfa Romeo Monmouth for the great car buying experience, and great service during these tough times. I appreciate it all! Thank you so much, Alfa Romeo Monmouth for the great car buying experience, and great service during these tough times. I appreciate it all! More
Alfa Romeo of Monmouth has an amazing service, I had one of the best experiences. Brand expert Jonas took the best care of me and my needs. I am satisfied with my 18 MB C300, great car. I will highly recom of the best experiences. Brand expert Jonas took the best care of me and my needs. I am satisfied with my 18 MB C300, great car. I will highly recommend friends to come to this dealership to score great deals on their beautiful cars. More