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Maserati & Alfa Romeo Of Monmouth

Ocean Township, NJ

2.7
119 Reviews

807 NJ-35

Ocean Township, NJ

07712

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Showing 119 reviews

May 22, 2022

Be very careful of this place, because it may seem like you are getting a great deal, but in reality you may be getting screwed over. As some of the staff is very dishonest, they will try to take advantage More

by Denis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan, Jonathan
May 24, 2022 -

Maserati & Alfa Romeo Of Monmouth responded

Hi Denis, We’re very sorry to hear your experience at our dealership did not meet your standards. We completely understand your frustration in finding out all of this information, and would appreciate the chance to restore your confidence in us. If you could please reach out at your earliest convenience so we can discuss this further, we’d like the opportunity to come to a solution and improve our dealership in the future. Thanks for your time and we look forward to connecting with you. Dairon Dip Dealer Principal dairon.dip@maseratiofmonmouth.com

May 13, 2022

I picked up my 2020 Mercedes GLE from this place. Jonas was a great help as he assisted me with every step. They were very accommodating, and I am grateful. I love my car! HIGHLY RECOMMEND More

by meelacato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonas Ofori
May 16, 2022 -

Maserati & Alfa Romeo Of Monmouth responded

Hello, Thank you for taking the time to leave us a five star review! We’re glad to hear you were satisfied with the service provided and your experience at our dealership was a positive one. It’s fantastic to hear the team went above and beyond and took such great care of you. We encourage you to get in touch with us if there is anything else we can do for you. Have a great day!

March 24, 2022

So I have been trying for a week now to get an appointment for an oil change on my Ghibli. Service dep't never answer on the direct line. I ended up calling the front desk multiple times jonas too More

by David Millar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric s, Eric S
March 24, 2022

I am so impressed with the selection of cars at this dealership. They have a very clean environment and phenomenal customer service. The wait wasn’t too long, and Jonas helped us review our options. It More

by Kevin Anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric S, Eric S
Mar 25, 2022 -

Maserati & Alfa Romeo Of Monmouth responded

Hi Kevin, Thank you for taking the time to leave us a five star review! We greatly appreciate the confidence you have in us, and trusting us to help you with purchasing your first vehicle. We have high standards when working with customers, and we're to hear out staff came together to provide the best possible service. Congratulations on your purchase, and we encourage you to get in touch with us if there is anything else you need. Take care!

March 24, 2022

Came in and was immediately greeted by reception. I didn't have an appointment but I was able to work with jonas in just a few minutes. He showed me a couple of vehicles but the vehicle that caught m More

by Jason Liam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric S, Eric S
Mar 25, 2022 -

Maserati & Alfa Romeo Of Monmouth responded

Hi Jason, Thank you for leaving us a positive review! Customer service is one of our top priorities, so it's great to hear your experience at our dealership exceeded your expectations. Your recommendation means the world to us as it's the highest form of compliment. We encourage you to reach out to us if there is anything else we can do for you. Be well!

March 24, 2022

My experience at Alfa Romeo Of Monmouth has been Top Notch and nothing less then VIP service , Jonas is my point of contact, he has been amazing in his responses and in the knowledge of the alfa Mo More

by Thomas Hetti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric S, Eric S
Mar 25, 2022 -

Maserati & Alfa Romeo Of Monmouth responded

Hi Thomas, We greatly appreciate you taking the time to leave us a positive review, and the kind words you have about our hard-working team. It's great to hear you received the best possible service and had a great experience at our dealership. Congratulations on your purchase, and let us know if there is anything else we can do for you. Be well!

March 24, 2022

Drove 3 hours away since this dealership was the only one that’s had a Subaru STI that was perfect for my budget. I called in advance and I was able to get confirmation if the vehicle was still available sin More

by Aaron Stewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liam Frank, Eric S
Mar 25, 2022 -

Maserati & Alfa Romeo Of Monmouth responded

Hi Aaron, Thanks so much for leaving us a positive review! We always aim to achieve high customer service standards, so it's great to hear your experience at our dealership exceeded your expectations. Our staff always takes their time to make sure you know each step of the process and are making a comfortable decision. Congratulations on purchasing your first vehicle, and thank you for trusting us in helping you find the STI that was perfect for you. We're here to help if there is anything else you need! Safe travels!

March 24, 2022

Just picked up a 2021 levante in Nero ribelle with the blackout package. Extremely happy with my purchase. I saw the vehicle on the alfa of Monmoth site. I called inquiring about the details. Jonas called More

by Scott King
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric S, Eric S
Mar 25, 2022 -

Maserati & Alfa Romeo Of Monmouth responded

Hi Scott, We greatly appreciate your positive review! Your recommendation means the world to us as it's the highest form of compliment. We thank you for trusting us in helping you find your dream car, and it's great to hear you were satisfied with your experience at our dealership. Should you have any additional questions or concerns, we are only a phone call away and would be more than happy to help. Take care!

March 23, 2022

Great experience, great dealership, great people! Thank you so much, Alfa Romeo Monmouth for the great car buying experience, and great service during these tough times. I appreciate it all! More

by Truugreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonas Ofori
Mar 25, 2022 -

Maserati & Alfa Romeo Of Monmouth responded

Hi Truugreen, We greatly appreciate you taking a moment to leave us a five star review! Customer service is one of our top priorities, so it's great to hear our team provided you with an experience that exceeded your expectations. We appreciate the confidence you have in us, and thank you for allowing us to assist you in finding a vehicle. We're here to help if there is anything else you need. Have a great day!

March 23, 2022

Alfa Romeo of Monmouth has an amazing service, I had one of the best experiences. Brand expert Jonas took the best care of me and my needs. I am satisfied with my 18 MB C300, great car. I will highly recom More

by Wiliam Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wiliam Johnson , Eric S
Mar 23, 2022 -

Wiliam Johnson responded

Veery good

Mar 25, 2022 -

Maserati & Alfa Romeo Of Monmouth responded

Hi William, Thank you for taking the time to leave us a positive review! We always aim to achieve high customer service standards, so we're glad that the team came together to provide top notch service. We encourage you to get in touch with us if there is anything else that we can do for you and your vehicle. Have a great day!

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