Maserati & Alfa Romeo Of Monmouth

I went to Maserati of Monmouth to get a used car with low mileage and good price and I was not disappointed. They had several models of the car I was interested in with different options and prices. The sale mileage and good price and I was not disappointed. They had several models of the car I was interested in with different options and prices. The salesperson David was extremely helpful and knowledgeable, very patient with listening to all my concerns, and guided me through the process to find the right car. He fought to get me into the car at the right price point and I am very appreciative. More

Purchased a Stelvio Veloce from this dealer about two weeks. Chris was my Salesmen. Every step of the process was professional and pleasant. Chris answered all my questions and provided outstanding weeks. Chris was my Salesmen. Every step of the process was professional and pleasant. Chris answered all my questions and provided outstanding service. They accommodated me with the paperwork and my trade. Very happy with the car and deal. More

I had a beautiful experience with David and Jonas. They accommodated us and went above and beyond to make sure we got the car we wanted. They accommodated us and went above and beyond to make sure we got the car we wanted. More

Fantastic buying experience! So happy I finally completed a goal I've had for years. I'm outta state and purchased a car from this dealership. They shipped me the car and I fin So happy I finally completed a goal I've had for years. I'm outta state and purchased a car from this dealership. They shipped me the car and I find a glass issue with convertible. I complained and they we're HONORABLE and fixed the issue for me! Big shootout to all the dealership! Huge thank you to George, Jonas, Jason, Ryan and the secretary girls. They are people of their words, and if I can say anything is have patience. They treated me very well and I wish I could show more gratitude then these simple words. Sincerely thankful they helped me with this purchase. Very happy Best regards to the great team Jeremiah More

ZERO star bmw dealer ! !!!! I drove 7hrs from my home to purchase the car after discussions with Jose McCartney Diaz made an appointment and applied the finance by online. !!!! I drove 7hrs from my home to purchase the car after discussions with Jose McCartney Diaz made an appointment and applied the finance by online. I have prepared all the paperwork and down payment. Jose texted me in the morning to look for Frank Sorensen when I get there so he could let me test drive and handle my case. When I arrived, Frank wasn’t there receptionist said he is off today but someone else will take care of me. I don’t remember the name of saleswoman but said that car is sold 2days ago. I was panicked and had to return to my city with empty hands. They don’t know what they are doing and Very unprofessional and WORST BMW DEALER ever I have experienced. More

These guys took real good care of me they were nice they kept in touch with me rashon Martin even did a video tour for me because I could not make it there to do a test drive I wish the dealerships here in kept in touch with me rashon Martin even did a video tour for me because I could not make it there to do a test drive I wish the dealerships here in buffalo were as courteous I would not have to go out of town to get a vehicle More

Rashon, was my sales rep and was professional, courteous, accommodating and knowledgeable. Easy going and not your typical pushy sales rep. Besides, the vehicle spoke for itself. accommodating and knowledgeable. Easy going and not your typical pushy sales rep. Besides, the vehicle spoke for itself. More

f you're looking for a pre-owned vehicle be careful as the price on Cars.com, Edmunds.com, etc is not actually the selling price but after a down payment. Have to go to their site to actually get the true the price on Cars.com, Edmunds.com, etc is not actually the selling price but after a down payment. Have to go to their site to actually get the true price. In addition, they do have salvaged title vehicles, multiple accidents, so make sure you review the carfax carefully. I attempted to buy a 2019 BMW x3 there, made an appointment, started to go for a test drive, but the car had a flat tire, both front tires were bold. Five days later after my daily phone calls to the sales manager and salesman were going mostly unanswered, they said the car was finally ready for another test drive, when i arrived the salesman was putting air in the same bold tires while I waited for 20 minutes. Crazy! More

Update at the end of the review as this situation didn’t start out to good. However, after doing a little research and getting to the person I should have contacted from the beginning once the issues start start out to good. However, after doing a little research and getting to the person I should have contacted from the beginning once the issues started they righted their wrong…..read to the end. To say the least, they get a 10 for shady and a -1 for customer service. They do not care about helping their customer. They care about selling a vehicle no matter the cost. My experience was horrific and I will never recommend anyone to this dealership. What should have been one of the most exciting experiences left me completely upset, bothered and shocked at the lack of empathy a human being could have for another human being. The place is poorly managed and run. If a customer has an issue and you’re not equipped to handle it then at the least you turn it over to your GM or the owner. Not this dealer. The person they say is their GM - Jason should be FIRED sight on scene. Three weeks later and I do not have the car a I was so excited to purchase and I am still receiving notices that my first payment is due on the 5th. My loan was to be unwinded and they are taking their sweet time to do so. And when asked to provide copies so that I am reassured, they promise and then don’t deliver just like my experience with purchasing my new but broken vehicle. Not enough space on the page for all the details of this situation. After speaking with the owner via linked in, I finally got the car I fell in love with. It’s not the exact one, but better. Instead of the 2022 Giulia TI, I am not leaving the dealership with a brand new 2023 Giulia TI. Mr Dip, George and Ryan really turned my negative experience into a very positive one. They got me to the number I was comfortable with and also kept their word and made sure I was happy with my purchase. I’m getting ready to drive off the lot and hopefully the second time is a charm and there is not a third time. Thank you and sometimes first impressions aren’t always the last impressions. More

George was an excellent customer service. He helped me and everything I needed. I would purchase another car from him and I would purchase another car from this dealership. I recommend this c He helped me and everything I needed. I would purchase another car from him and I would purchase another car from this dealership. I recommend this car dealership to all my friends. and I recommend George as their customer service rep. More