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Masano Auto Retailers
Reading, PA
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I just like to add that Chris went out of is way to find me the right vehicle in my price range, as luck would have it he remembered a trade he had made, that would turn out to be just the vehicle I wanted. me the right vehicle in my price range, as luck would have it he remembered a trade he had made, that would turn out to be just the vehicle I wanted. Thank you Chris once again. Chris Quirits. More
THis is the place to go when looking for vehicle. thank you Chris for getting me into my new vehicle. now my parents dont have to get up earlier than they should to take me to work.Chris is the guy to go t you Chris for getting me into my new vehicle. now my parents dont have to get up earlier than they should to take me to work.Chris is the guy to go to if you need a car or you wanna sell a car for a new one they give you the best gaurentee and they will hlep you meet you needs More
I had been involved in a serious car accident in which my car was a total loss. I was not in the mood to car shop. Masano Auto Retailers and particularly Brian Calhoun changed all that!This was by far the mo car was a total loss. I was not in the mood to car shop. Masano Auto Retailers and particularly Brian Calhoun changed all that!This was by far the most pleasant car buying experience I have ever had! From start to finish, Brian and everyone I came into contact with were very helpful and professional. Brian is extremely knowledgeable and didn't miss a single detail when explaining to me all the fine points of my car purchase, a beautiful 2005 Buick LaCrosse! I had never dealt with Masano Car Dealers before, but they are now my dealership of choice! Ask for Brian by name.....you will be happy you did! More
My girlfriend and I went into Masano just to do some browsing of vehicles. Usually, that alone is a stressful experience at dealerships. At Masano however, it was hassle-free and very enjoyable. Our browsing of vehicles. Usually, that alone is a stressful experience at dealerships. At Masano however, it was hassle-free and very enjoyable. Our sale person, Richard Nolt let us look over a vehicle on our own, sensing that we might not quite be ready to dive into a sale. While we browsed, he went to another lot to get us a comparable vehicle to view. After a brief test drive, we were pretty sure we needed to look a few more cars--we were able to take a few cars out without Richard present, and it gave my girlfriend and I a chance to speak honestly about our ride experience. This proved a very effective sales method, as we eventually left Masano having purchased (quite unexpectedly I might add) A Ford Edge that had arrived at the dealer only in the morning! When Richard saw that we had an interest in that particular vehicle, he told us to go to lunch and he expedited the Masano 128 certification process. Very helpful! Plus, I after searching our area far and wide, it's clear that Masano has the best prices with a great dealer facility to back it up. We'd recommend Masano and Richard Nolt to anyone who is in need of a used car. Overall, a pleasant experience! More
Super friendly customer service, no high pressure sales tactics or sales bullsh*t! I always disliked car salesman until now, Kelly's honesty was greatly appreciated! Another salesman named Brian Clahoun tactics or sales bullsh*t! I always disliked car salesman until now, Kelly's honesty was greatly appreciated! Another salesman named Brian Clahoun was also very helpful with questions we had about the specific brand car that we bought. He had experience selling that specific brand car in previous employment. Great experience, thanks guys! More
I purchased a 2007 Hyundai Sonata. I realized after I got the car home that there were some things wrong with the car. 1. There was only 1 key. The dealership covered the entire cost of the new key. 2. the car home that there were some things wrong with the car. 1. There was only 1 key. The dealership covered the entire cost of the new key. 2. There were no floor mats. The dealership covered the cost of the new floor mats. 3.There were a lot of scratches all over the trunk lid. The dealership provided a loaner car and they did a GREAT job fixing the paint issues. 4. The front bumper was cracked and dented. The replaced the bumper. I shopped for this car for a long time. I knew exactly what I wanted and was just waiting for the right one. This car was by far the best price I have seen. I have seen cars this week with 10,000 miles more than my car, for $ 2,000 more. I don't know how they do it. The dealership also provided me with a comparable vehicle for the entire time they had my car. I highly recommend this dealership for your automotive needs. Ask for Todd Soderstron. He really cares about customer service! More
Rough deal with car problems but was worked out well. I have dealt with Masano prior with the purchase of 3 other vehicles. Richard is a well mannered, professional, calm and knows what he is talking abou have dealt with Masano prior with the purchase of 3 other vehicles. Richard is a well mannered, professional, calm and knows what he is talking about. He had an answer to all our questions besides giving information that we would have never thought of. I would definitely deal with Richard again and would refer him to others. Besides that Masano has the best used car manager there is. (Todd) More
Mike L. At Masano ford was awesome - if you are going to purchase a vehicle ask for him by name!! I purchased a used vehicle (toyota sequioa) and had a great experience. I would reccomend purchasing a vehi purchase a vehicle ask for him by name!! I purchased a used vehicle (toyota sequioa) and had a great experience. I would reccomend purchasing a vehicle from this company. The pricing was more than fair and can save you time searching by starting there. More
I went to Masano to look at a Chrysler 300 that I viewed online. When I arrived I found that the car already had a deposit on it. I looked at a few other makes and models, and found a surprise with a VW Pas online. When I arrived I found that the car already had a deposit on it. I looked at a few other makes and models, and found a surprise with a VW Passat. Richard Nolt was extremely helpful to me in my search, and worked to get me a great deal on the car. I never felt pressured to settle on anything. I would recommend Masano to others, and when they go, to ask for Richard specifically. More
Neal made it all very easy and a very friendly car buying experience!!....No tricks or gimmicks...just the facts and pleasant experience!! Nice and comfortable experience overall.....had something to drink f experience!!....No tricks or gimmicks...just the facts and pleasant experience!! Nice and comfortable experience overall.....had something to drink for both of us provided by Neal.....Neal allowed us to drive several vehicles before we decided to purchase the vehicle....No attitudes like we had experienced at other dealerships like we are taking too much of their time. More