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Masano Auto Retailers
Reading, PA
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By far the best and easiest experience I have had buying a car. I would recommend Jim Rosario as the go to guy as a salesperson. If I need a another car I will definitely go back to this dealership. a car. I would recommend Jim Rosario as the go to guy as a salesperson. If I need a another car I will definitely go back to this dealership. More
Richard was very good at explaining options available for Richard was very good at explaining options available for every aspect of purchasing a car. He took the time go over features and past history of the Richard was very good at explaining options available for every aspect of purchasing a car. He took the time go over features and past history of the vehicle. I was very happy with the entire transaction. More
We recently purchased a vehicle from Masano after going through a dozen other dealerships and getting nowhere. We were offered crazy interest rates at every other place, like 22% or more. I told David Arnd through a dozen other dealerships and getting nowhere. We were offered crazy interest rates at every other place, like 22% or more. I told David Arndt Jr, Masano's Finance Guru, about our troubles and he went out of his way to find us the right bank and the best possible interest rate. And boy was he fast! We called on a Thursday and had our new car and financing on Saturday!!! We couldn't be happier with how it all turned out. Thanks so much for being so amazing. More
We were in a bind and had to get a new vehicle fast, Jim Rosario help us to get exactly what we wanted. They were extremely pleasant and had a comfortable atmosphere! My children felt very welcomed by every Rosario help us to get exactly what we wanted. They were extremely pleasant and had a comfortable atmosphere! My children felt very welcomed by everyone there. They run a clean and organized facility, and the employees are very knowledgable about the vehicles on the lot! Jim Rosario is an awesome car salesman, I felt no pressure while looking at the vehicle and he was extremely kind to my children. The next time we need to buy a vehicle we will definitely be returning to Jim at Tom Masano. I highly recommend Tom Masano to anyone looking for any kind of vehicle new or used!! More
I found this Mustang I really liked and Masano's price is unbeatable comparing to dealers in my area (central VA). So I called them and told them I would fly to PA to get this car. As it is not customary for unbeatable comparing to dealers in my area (central VA). So I called them and told them I would fly to PA to get this car. As it is not customary for them to reserve cars without a visit, Diane went all the extra miles to talk to her manager and made an exception for me. Two days later I was in Reading and the car is exactly as described in excellent condition! (I honestly only expected fair to good condition given the price) Everyone in this dealership was friendly and they did all they could to help me install an aftermarket stereo, which I needed to power my iPhone and navigate me back to VA. Though it did not work out since they are not a customs shop and do not have a wiring for my stereo, they find me a local shop which did the job fast so I could get back on the road. Diane even called me after the weekend to check if I got back to VA OK! I am very satisfied with Masano and it was totally worth the visit, even with my flight fare and everything out-of-the-door I got the car for less than the asking price from dealers around my area! More
Great place!! They spent alot of time helping me figure out what I wanted. Cared about how i felt and worked with me through out the whole process! Service was quick and friendly! I will send all my frieds out what I wanted. Cared about how i felt and worked with me through out the whole process! Service was quick and friendly! I will send all my frieds and loved ones!!! More
I bought my first motorcycle from a car dealer, not a good move, right? Actually, it worked out well. I still have it and cant believe what a good move I made. Maybe not going to a motor cycle dealer w good move, right? Actually, it worked out well. I still have it and cant believe what a good move I made. Maybe not going to a motor cycle dealer was the best move I made. Richard handled the necessities promptly and somehow I drove off. Honestly, the price and service I received was spectacular. Maybe buying a motorcycle from a car dealer is a smart move.... More
What can I really say, Joseph Pugliese was my sales consultant.He was GREAT! Not pushy, no fast talk, and honest. "Just let me know what you would like to see, and I will get the keys." David consultant.He was GREAT! Not pushy, no fast talk, and honest. "Just let me know what you would like to see, and I will get the keys." David was also a GREAT asset to the dealership when it came to the financing. GREAT RATE, and a quick process.My son and I would really like to thank the Masano employees for their great efforts. They made our purchase a pleasure. Thank You Glenn and Daniel G. More
FANTASTIC EXPERIENCE! He not only assisted thoroughly through the sales process, but followed up to check on our satisfaction with the purchase. I'd HIGHLY recommend Keith when dealing with Masano on a through the sales process, but followed up to check on our satisfaction with the purchase. I'd HIGHLY recommend Keith when dealing with Masano on a sale! More
Chris was well-prepared, friendly, available, and honest. The car we bought off Chris needed repair, and Chris handled the situation in a timely matter. He was enthusiastic and professional. The car we bought off Chris needed repair, and Chris handled the situation in a timely matter. He was enthusiastic and professional. More