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Marty's GMC
Kingston, MA
1,402 Reviews
To find a quality dealership experience from start to finish, Marty's GMC is here to help. Not only will you find a wide range of new and used vehicles, but also parts and service available to give everyone in Kingston, MA and the surrounding area like Middleborough, Plymouth, Duxbury and Carver a place they can trust for all their automotive needs. We welcome you to come by and see us and get started as we help you find your next vehicle or get the services you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,402 reviews
March 26, 2015
(Duane) Go beyond the Salesman. I take these reviews seriously,and can't believe Marty's Buick and GMC only has one review in it's 50 years of being. That being said ,we bought a new I take these reviews seriously,and can't believe Marty's Buick and GMC only has one review in it's 50 years of being. That being said ,we bought a new Buick Lacrosse this month from Marty's. Delivery and checkout with the salesman was terrible. Very inpersonal and unprofessional. We were left on our own to figure out a car with many technical features. When I got home I fired off an email to the general manager(Kevin Ihlefeld) and owner /CEO (Christine Alicandro) Whithin anhour Kevin called me and wanted to know what he and his staff could do to gain our trust and respect. We were asked to drop off the car,given a loaner while they detailed the car and we went thru a redelivery. Special thanks to Kevin for making us feel like someone who made a great purchase and and hopefully choosing a great dealership.If you have problems please take it up the ladder or chain of command to the approprite people who have their important reputation on the line.Please do the same. More
by Duane
Employees Worked With
Kevin Ihlefeld
February 01, 2015
They can't serve you but waste your time Before I went there, I talked with them through phone and email about pricing, and we had an agreement on the price for the car I want. Then I spent 2 Before I went there, I talked with them through phone and email about pricing, and we had an agreement on the price for the car I want. Then I spent 2 hours to get there and you know what? They couldn't give me that price and tried to persuade me to accept another price which is much higher than what we talked before. If this is the end, I wouldn't give them such rate. Their manager showed up at the end and satirized the price we agreed before, questioned customer with ironic words. This is a terrible experience and when I left their store I called another dealer and made the deal with them even the price is a little bit higher than expected but still much better than what they gave me. For any consumer who is contacting them or will do that, Don't waste your time to go there! Seriously! More
by Jeffrey
Employees Worked With
Ron
