Martin Pre-Owned
Newark, DE
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298 Reviews of Martin Pre-Owned
I walked into this dealership with high hopes and great expectations. I entered the lot and began looking at potential buys when I was approached by Arianna, one of the Sales Reps. She was extremely polite expectations. I entered the lot and began looking at potential buys when I was approached by Arianna, one of the Sales Reps. She was extremely polite, professional and understanding to my needs. She made this entire process so much easier and bearable. I cannot thank her enough for her assistance and care she provided during my time there. I left the dealership with the car of my choice and no regrets. Thank you Arianna for caring enough to listen to what my needs and concerns were. More
From speaking to Barbara over the phone (she was so kind and informative), to meeting Jenail at the front and doing a test drive together (she was very sweet and a great conversationalist), to finally signi and informative), to meeting Jenail at the front and doing a test drive together (she was very sweet and a great conversationalist), to finally signing on to receive my new car with Will in the back (he was well-informed, patient, and was nice enough to give me a protein bar when I mentioned having a headache) - my entire experience at Martin Pre-Owned was seamless and exceptional! All of my questions were answered, my concerns were immediately addressed, and I truly feel like my presence was valued and respected from the moment I walked in. I am beyond satisfied with my car and the monthly payments that were worked out for me. I was very nervous going in because this was my first time ever purchasing a car and I've only ever heard horror stories - but I was pleasantly surprised by my experience! There was no need for negotiating or haggling, there was no upcharging me for things I didn't need, and everyone seemed more than willing to keep things simple, straightforward, and honest. I am so happy I decided on going with Martin Pre-Owned and will definitely return for any car needs I may have in the future. Thank you! :) More
I had the pleasure of working with John Moore 7/2025 on the purchase of a 2023 Santa Fe. He made the experience seamless, efficient and stress-free. Martin Pre-Owned staff was very professional and their d the purchase of a 2023 Santa Fe. He made the experience seamless, efficient and stress-free. Martin Pre-Owned staff was very professional and their dedication to customer satisfaction have earned my trust and loyalty. I highly recommend working with John Moore he was a pleasure to work with. Martin Pre-owned is the place to go when you're in the market for a used vehicle. Thanks again, P Lewis More
Arianna is an amazing salesperson! I came in and within 3 hours I had my new to me car. She made is so easy and no stress. During our test drive we even stopped and got ice cream. Can I came in and within 3 hours I had my new to me car. She made is so easy and no stress. During our test drive we even stopped and got ice cream. Can not say enough good things about her or the dealership. Ron is finance and Matt in insurance we're also awesome. More
Tom was very professional and made my wife and I feel at home. He provided us with projections of the financing for the car. He told us about the certified Honda policy and the different extended warranty home. He provided us with projections of the financing for the car. He told us about the certified Honda policy and the different extended warranty coverage with and without being Certified Honda. He was not pushy and gave my wife and I time to talk over what we would be best for us. It was a great experience. More
After an initial mixup of cars that were delivered, due to duplicate models on the lot, everything worked out to our satisfaction and we were very happy with the final resolution. We were impressed that t to duplicate models on the lot, everything worked out to our satisfaction and we were very happy with the final resolution. We were impressed that the manager came out and sealed the deal. Thanks to Mario and the manager. More
Buying a car from Martin was painless. The customer service exceeded my expectations, Every interaction I had with the employees who work there was super positive. These folks are down t The customer service exceeded my expectations, Every interaction I had with the employees who work there was super positive. These folks are down to earth professionals and run a seamless operation. And I got a cool car. Thanks, Martin! More






