Martin Main Line Honda - Service Center

I bought a new 2008 Ridgeline from Main Line Honda. My experience with the salesman (Tony) was fine. When I was meeting with the Finance Manager, I requested a promotion that was to start the next mornin experience with the salesman (Tony) was fine. When I was meeting with the Finance Manager, I requested a promotion that was to start the next morning, 0.9% financing. The finance manager at first was unwilling to offer me the promotion and asked me how I knew about it? Actually, I found out from another Honda dealership trying to earn my business. Reluctantly, I was given the 0.9% financing. Now the real problem began..... I was talked into purchasing a third party extended warranty for 100k miles. I was never offered a Honda Care Warranty. I was told that this was the best warranty I could buy and that all Honda dealerships accept their "Easy Care" warranty. This has proven anything but easy! I have tried to take my Ridgeline to two different Honda dealerships and both do not accept "Easy Care" nor have they heard of it before. Now my salesman tells me that both dealerships are lying to me and they actually do take it. I now have over 90k miles on my truck and need warranty work, I am finding this warranty I purchased anything but "Easy". After further investigation, these dealership Owners have an interest (financially) in these third party warranties. I spoke directly with Honda America and they admit that most dealerships will try to sell these warranties because they make much more money selling them. I recently purchased a 2012 Odyssey (not from Main Line Honda). Needless to say, the Honda Care Warranty is the only extended warranty I will purchase, regardless of how hard the finance manager tries to talk me out of it. PLEASE...DO NOT PURCHASE THIRD PARTY GARBAGE WARRANTIES!!! More

My son had to climb out from behind the seatbelt becuase the seat belt was stuck. The service guy at the desk couldn't unlatch it either. I explained that this was the 2nd time it happened (we unlatched i the seat belt was stuck. The service guy at the desk couldn't unlatch it either. I explained that this was the 2nd time it happened (we unlatched it the first time after a lot of effort). I left the car for repair, and Steve (desk service guy) called 20 min later to tell me it was fixed - that the service person was able to unlatch it "in under 12 minutes". Steve didn't see a need to replace the seatbelt. After much arguing (including that if we'd gotten stuck in a flood during hurricane Irene, God forbid but we wouldn't have been able to get my son out), I finally had to threaten a lawsuit. Steve finally agreed to replace it, but even said that "if this was the first time, I'm not sure we'd replace it". What the %^*%&(??? They are an awful dealership. More

Took the time to test drive the car to find the problem Took the time to test drive the car to find the problem Price for repairs less than other shops in the area Another time picked up and dropped o Took the time to test drive the car to find the problem Price for repairs less than other shops in the area Another time picked up and dropped off car at my office when I had important meeting Estimates always close to final invoice Have referred numerous friends More

The thing a like most about Main Line Honda is the service after the sale. In some ways, the experience isn't unlike what I receive at the BMW Dealership down the street. It's great to have the cove service after the sale. In some ways, the experience isn't unlike what I receive at the BMW Dealership down the street. It's great to have the covered drive-in (which isn't exposed to weather), and the service advisers right there to help. More

Don't take your car to Martin Mainline Honda. You will be bombarded with automated messages about servicing your car forever after. They will do this even if you are on the federal and state do not call list bombarded with automated messages about servicing your car forever after. They will do this even if you are on the federal and state do not call lists. This is a company that does not respect its customers. When you take your car in for servicing they are always suggesting expensive repairs. They also fail to notice legitimate ones. On my last servicing they didn't notice that my tires were balled. My car was slipping on the road so two days after the servicing I took it to a Firestone repair center who immediately saw this. Also, he noticed that they hadn't changed the brake fluid like they were suppose to. The service consultants at Martin Mainline Honda are really salespeople. It would be better if they had mechanics at the desk like the Firestone repair center. More

They charged me $500 to fix the sliding door of my Honda Odessey and they charged me for the parts. The door is not fixed and they have no clue why and they didn't reimburse me the money I paid. I strongly Odessey and they charged me for the parts. The door is not fixed and they have no clue why and they didn't reimburse me the money I paid. I strongly recommend not to deal with them. I was not happy with their service or their wait time. They didn't provide me with a loaner car even when they took my car. More