Martin Main Line Honda - Service Center

My son had to climb out from behind the seatbelt becuase the seat belt was stuck. The service guy at the desk couldn't unlatch it either. I explained that this was the 2nd time it happened (we unlatched i the seat belt was stuck. The service guy at the desk couldn't unlatch it either. I explained that this was the 2nd time it happened (we unlatched it the first time after a lot of effort). I left the car for repair, and Steve (desk service guy) called 20 min later to tell me it was fixed - that the service person was able to unlatch it "in under 12 minutes". Steve didn't see a need to replace the seatbelt. After much arguing (including that if we'd gotten stuck in a flood during hurricane Irene, God forbid but we wouldn't have been able to get my son out), I finally had to threaten a lawsuit. Steve finally agreed to replace it, but even said that "if this was the first time, I'm not sure we'd replace it". What the %^*%&(??? They are an awful dealership. More

Took the time to test drive the car to find the problem Took the time to test drive the car to find the problem Price for repairs less than other shops in the area Another time picked up and dropped o Took the time to test drive the car to find the problem Price for repairs less than other shops in the area Another time picked up and dropped off car at my office when I had important meeting Estimates always close to final invoice Have referred numerous friends More

The thing a like most about Main Line Honda is the service after the sale. In some ways, the experience isn't unlike what I receive at the BMW Dealership down the street. It's great to have the cove service after the sale. In some ways, the experience isn't unlike what I receive at the BMW Dealership down the street. It's great to have the covered drive-in (which isn't exposed to weather), and the service advisers right there to help. More

Don't take your car to Martin Mainline Honda. You will be bombarded with automated messages about servicing your car forever after. They will do this even if you are on the federal and state do not call list bombarded with automated messages about servicing your car forever after. They will do this even if you are on the federal and state do not call lists. This is a company that does not respect its customers. When you take your car in for servicing they are always suggesting expensive repairs. They also fail to notice legitimate ones. On my last servicing they didn't notice that my tires were balled. My car was slipping on the road so two days after the servicing I took it to a Firestone repair center who immediately saw this. Also, he noticed that they hadn't changed the brake fluid like they were suppose to. The service consultants at Martin Mainline Honda are really salespeople. It would be better if they had mechanics at the desk like the Firestone repair center. More

They charged me $500 to fix the sliding door of my Honda Odessey and they charged me for the parts. The door is not fixed and they have no clue why and they didn't reimburse me the money I paid. I strongly Odessey and they charged me for the parts. The door is not fixed and they have no clue why and they didn't reimburse me the money I paid. I strongly recommend not to deal with them. I was not happy with their service or their wait time. They didn't provide me with a loaner car even when they took my car. More