Martin Main Line Honda - Service Center

Julie was great I was a very pleased customer. Julie really took her time with me . Didn’t focus anything on me she considered everything I was looking for and helped I was a very pleased customer. Julie really took her time with me . Didn’t focus anything on me she considered everything I was looking for and helped me find my dream car More

Awesome Service Experience I had my car inspected at this dealership and worked with Shelton Jackson. He was so helpful and kind throughout the whole process. I spoke with him o I had my car inspected at this dealership and worked with Shelton Jackson. He was so helpful and kind throughout the whole process. I spoke with him on the phone several times while my car was being inspected. Shelton was so polite and was great at describing things to me in a way I could understand (I know very little about cars). Repairs needed to pass inspection were very affordable. Thank you to Shelton and Main Line Honda for your excellent service! More

Sales/Service experience Purchased 2018 Honda Odyssey end of June at this dealer and the Sales experience was ok but the Vehicle had issues with the rear window the very next Purchased 2018 Honda Odyssey end of June at this dealer and the Sales experience was ok but the Vehicle had issues with the rear window the very next day so had to take it to service. The service department is horrible. Had to make multiple visits (4) to the dealership for the same issue (Rear window not working). Every time I go there, they fix it and it stops working the very next day. They do not know how to schedule an appointment when the customer requests for a loaner. I specifically requested for a loaner 2 times and they said I am going to get a loaner. When I go there they say loaner is not available. One time they sent me to enterprise car rental as they did not have a loaner the service adviser said I will be getting a SUV or a Van which is what I requested for. When I went there I ended up getting a Nissan versa (the smallest car available). I do not understand when a guy driving a Van (family of 6) drive a Versa These guys do not know how to keep customer happy. I would not recommend this dealer More

fast and friendly Rudy is very informative, and makes me feel comfortable when asking questions about repairs. He also calls me while my repairs are being handled to Rudy is very informative, and makes me feel comfortable when asking questions about repairs. He also calls me while my repairs are being handled to keep me in the loop. More

Best (Service) I've Ever Had Rudy! Rudy! Rudy! Is all I can say! The service, the time, the patience, and clarity in which he handles business is what I LOVED/LOVE about dealing w Rudy! Rudy! Rudy! Is all I can say! The service, the time, the patience, and clarity in which he handles business is what I LOVED/LOVE about dealing with Martin Main Line! I have vowed to only let my Pilot be handle by this place. I can not express how pleased I am with the service I was given by Rudy...his patience is the reason everything worked out and in a day and age where speed is all we care about he took the time which I am forever greatful for. Thank You Martin Main Line for having him on your team and I hope you all know what an amazing person you have working for and with you. More

Very Pleasant Steve, was a good listener, professional and did his best to be very accommodating. An asset to this location. If you have a problem (and it is car Steve, was a good listener, professional and did his best to be very accommodating. An asset to this location. If you have a problem (and it is car related) speak to Steve. More

Very nice and helpful I recently had to visit for a problem with my 2006 Honda Hybrid. It seems like everyone was so busy but Jackie went out of her way 2 help me out when I recently had to visit for a problem with my 2006 Honda Hybrid. It seems like everyone was so busy but Jackie went out of her way 2 help me out when I was confused about my problem in the first place. She is very nice and it is a breath of fresh air 2 see someone like this in a car dealership. More

Service Contract refund Hi thanks for the main excellent source of answers that the finance manager name of David Barakta has provided me on my recent, ongoing, service contr Hi thanks for the main excellent source of answers that the finance manager name of David Barakta has provided me on my recent, ongoing, service contract cancellation request refund. Dave has met beyond my expectations. It is good to have an excellent finance manager like Dave. Mainline Honda should be proud of having a great guy who knows how to impress customers like me, with such great hard work ethics, excellent performance, solving people skills, and of course outstanding customer service. He is very understanding, cstomer focused, caring individual whom i am very glad that my problems were solved beyond the level of high expectations. Great job done. More