Martin Honda - Service Center

Martin Honda has been a part of this community for many years and I wouldn’t want to go anywhere else for a new car or for my car’s service needs! They continue to have my trust and loyalty. years and I wouldn’t want to go anywhere else for a new car or for my car’s service needs! They continue to have my trust and loyalty. More

Very clean and super professional staff, My car was serviced in less than 5 hours and it had major repairs and the shuttle driver was super friendly and very nice to me and my two 4 year old granddaugh serviced in less than 5 hours and it had major repairs and the shuttle driver was super friendly and very nice to me and my two 4 year old granddaughters, my mechanic was a guy named Kyle , what an awesome man, he kept me informed about everything that was going on with my vehicle and explained everything in the best possible manner for me to understand! More

Sean in the service department was a huge help! My daughter attends UD and got a flat tire this morning. She brought it to Martin Honda to see if they could fix it and utilize the Tire and Wheel My daughter attends UD and got a flat tire this morning. She brought it to Martin Honda to see if they could fix it and utilize the Tire and Wheel warranty we purchased from CNA when I bought the car (In Saratoga Springs, NY- April 2024). Sean attempted to contact CNA and was put on hold for over 45 minutes. At the same time, I was calling CNA to see if I could get through. After 40 minutes of being on hold, I finally got through and was able to add Sean into the call to process the claim. We waited on hold for another 10 minutes or so and Sean provided the information needed and the claim was approved. I appreciate his patience and that he helped my daughter with repairing the tire and getting her back on the road. More

Very friendly and good communication. Large clean waiting room. Can’t beat the free car wash. Large clean waiting room. Can’t beat the free car wash. More

Outstanding! ! I come from New Jersey to get my car serviced here because of the exceptional service, knowledge and commitment of everyone to keep my vehicle in t ! I come from New Jersey to get my car serviced here because of the exceptional service, knowledge and commitment of everyone to keep my vehicle in top condition. From the top down, the manager, Ivan Loi, and his team of service representatives and technicians, are dedicated to making a trip to the dealership an easy and pleasant experience. Everyone works together making sure the customer knows and understands exactly what their car needs. And, they always explain in detail what needs to be done and why....and even showing me upon occasion. From someone who knows very little about cars, I have put my total trust in this team. They know me and they know my car, and that is important to me. They are pleasant, accommodating, experienced, helpful and thorough. I cannot stress enough how outstanding this dealership is. Out of 5 stars, I give Martin Honda of Newark, 10!! More

Everyone that helped me in all different aspects of my recent visit were very friendly, professional and knowledgeable of their jobs. recent visit were very friendly, professional and knowledgeable of their jobs. More

Service was efficient and pleasant. I’ve been happy with Honda service after purchasing my Honda Civic LX in March 2020! I’ve been happy with Honda service after purchasing my Honda Civic LX in March 2020! More

The service at Martin Honda is exceptional. They don't try to upsell you, they are honest and want to make sure you are completely satisfied. Thank you!!!! They don't try to upsell you, they are honest and want to make sure you are completely satisfied. Thank you!!!! More

I would like to express my gratitude to Kyle Deyoung in Service. I had so many questions and he was so patient and kind. He was able to get my car repaired and back to me by end of day and even offered a l Service. I had so many questions and he was so patient and kind. He was able to get my car repaired and back to me by end of day and even offered a loaner car when he saw the work that needed to be done. One of the best experiences at Martin Honda! Thank you Kyle! More