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Martin Dodge Jeep Chrysler
Bowling Green, KY
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Truck running hot Problem fixed in a timely matter .dealer gave me a loner vehicle.problem was handled and rectified as promised .friendly and knowledgeable good people Problem fixed in a timely matter .dealer gave me a loner vehicle.problem was handled and rectified as promised .friendly and knowledgeable good people to deal with More
Great Dealership I do Not like buying vehicles. I’ve never had a pleasant experience so that could be the reason. If you go to this dealership, see Carlos Conn. He is I do Not like buying vehicles. I’ve never had a pleasant experience so that could be the reason. If you go to this dealership, see Carlos Conn. He is the best!! He will work hard for you and will do everything within reason to make it work. You will not find anyone better. Promise! Overall, the salesperson and the finance gentleman made my buying experience the only pleasant experience ever. Give them a try! More
Great service department Service department is busy so it is a little tough setting an appointment. They are courteous and the work I have had done there has been top notch. O Service department is busy so it is a little tough setting an appointment. They are courteous and the work I have had done there has been top notch. Only knock on Martin CDJR is their pricing. I have attempted to buy from them a few times and they struggle to compete on pricing. Note: I will drive a long way for a better deal. More
Urgent need for repair handled amazingly ! I had an issue with an ignition switch at 5:30 pm & could not be without a vehicle. Called Martin Jeep Service & they said we're open to 6pm bring it I had an issue with an ignition switch at 5:30 pm & could not be without a vehicle. Called Martin Jeep Service & they said we're open to 6pm bring it in. They gave me a loaner to drive & replaced switch at no charge because it was less than two years old / all before noon the following day. I have never been treated as well by any dealer. They removed all the stress & performed above my expectations. More
Happy customer since 2007 Jessica, the service advisor, is the best! I purchased my truck new from Martin over ten years ago and depend on their service department for all my Jessica, the service advisor, is the best! I purchased my truck new from Martin over ten years ago and depend on their service department for all my maintenance. More than just oil changes, they remind me when all recommended maintenance needs to be scheduled. They're also great with the unexpected and urgent repairs like an exploding brake cylinder. My Dakota has 235,000 miles and I plan on doubling or even tripling that with Martin service. They also do an excellent job taking care of my elderly mother and her Chrysler 300. More
Purchased a 2016 Jeep Wrangler Our salesman, Curtis Hockersmith, was very helpful and helped us get the vehicle we wanted for a great price. The general manager tried to get us to Our salesman, Curtis Hockersmith, was very helpful and helped us get the vehicle we wanted for a great price. The general manager tried to get us to finance the vehicle at the dealership and we almost left because he introduced that at the end of our negotiations. More
Breaking a midlife crisis I was looking for a new truck since my Camaro was getting impractical. They happened to have the one I liked. Got a good price and Maria in sales di I was looking for a new truck since my Camaro was getting impractical. They happened to have the one I liked. Got a good price and Maria in sales did a good job of getting me into it. More
on-wanted service recommended by Jessica went to get the passager airbag replaced as are- call. service was performed satisfactory. Jessica provided a list services needed and was outrages. H went to get the passager airbag replaced as are- call. service was performed satisfactory. Jessica provided a list services needed and was outrages. Here comments: need new tires, spark plugs, timing belt, coolant and transmission service an leaking rear wheel. Cost ($2500). NOT SO. car has less than 80,000, miles, tires has less than 30,000 miles, transmission was serviced last summer and etc.., More
Bad experience Took my Ram truck in for oil change and tire rotation. 11 o'clock appointment and my vehicle wasn't even pulled into the bay until 11:45. After my veh Took my Ram truck in for oil change and tire rotation. 11 o'clock appointment and my vehicle wasn't even pulled into the bay until 11:45. After my vehicle was completed, no one came to let me know that it was finished. I spent over 2 hours there for this simple service. Most of the staff in the service department were very disinterested in providing friendly service. They seemed like they were just there to collect a paycheck. More
Recall Made the appointment, took my Wrangler in, service had it a little over 2 hours, and it was done. Never have problems when I go in for recall work. Made the appointment, took my Wrangler in, service had it a little over 2 hours, and it was done. Never have problems when I go in for recall work. More