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Martin Dodge Jeep Chrysler
Bowling Green, KY
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Buying a new Jeep renegade I am above impressed with customer service from this dealership. Selena was my salesperson. She was very upfront and honest about our situation. Sh I am above impressed with customer service from this dealership. Selena was my salesperson. She was very upfront and honest about our situation. She was very dependable in staying in contact with us during the transaction. I feel the whole staff worked very hard to get us into the new vehicle. I have purchased several new and used vehicles and this was the best experience by far. They made the experience a great one instead of stressful one. My next vehicle will be purchased from this company. Thank you so much Selena for all you did including working with the others involved! So long story if you on the fence about purchasing a new or used vehicle I highly recommend you go see Selena at Martin Dodge Jeep! Thank you to whole staff!! Melanie More
Good buying experience Purchased a new truck. Good experience with all involved. New GM is a straight shooter. Would recommend to others. did not take as long to complet Purchased a new truck. Good experience with all involved. New GM is a straight shooter. Would recommend to others. did not take as long to complete the deal as expected. More
First Oil change Had appointment for oil change, went in service department. Service manager was busy trying to help another customer so waited my turn. He said his lu Had appointment for oil change, went in service department. Service manager was busy trying to help another customer so waited my turn. He said his lube guy had quit so short handed, I explained that I needed to be in another town in 3 hours and he made sure he got it done in less than an hour and got me out of there..So far I haven't had any issues that would cause me to say anything against them. I've been reading other reviews and will continue to check them out.. I will check for leaks & fluid levels. And other reviews mentioned Curtis they I agree with, he is a fantastic person.. More
Recall Made my day. In at 8:30am was out at 10:00am. I was in for a recall and the service was awesome. Thank y’all very much. Made my day. In at 8:30am was out at 10:00am. I was in for a recall and the service was awesome. Thank y’all very much. More
Service Was in and out pretty quick. Everyone was nice and friendly. Would recommend them to anyone needing a service. Answered all my questions and concerns Was in and out pretty quick. Everyone was nice and friendly. Would recommend them to anyone needing a service. Answered all my questions and concerns More
A mistake made by the sevice technicians! The last time my car was serviced the oil filter was not tightened correcrtly and came loose, causing an oil leak. Once I noticed this and took it in The last time my car was serviced the oil filter was not tightened correcrtly and came loose, causing an oil leak. Once I noticed this and took it in I asked if my service charge would be less or get a discount since I had to bring it in early to be serviced. And no discount was to be allowed and the only thing I was offered was to join their rewards program. :-( More
Service dept SUCKS!!!! Tried to make an appointment to get a warranty part installed and can not get any help. Called twice and both times they cut me off. If I was paying f Tried to make an appointment to get a warranty part installed and can not get any help. Called twice and both times they cut me off. If I was paying for this out of my pocket, probably would have already had this part put on. Which by the way, the part is only held on with 2 screws, and can be installed in less than a min. STAY AWAY!!!!!! More
Martin dodge jeep Chrysler is the best!! Curtis was amazing at getting me a great deal on my new 18 mega cab. Thank you so much for being so patient and helping us get the perfect truck! Curtis was amazing at getting me a great deal on my new 18 mega cab. Thank you so much for being so patient and helping us get the perfect truck! More
1st Class Dealership I recently found my Jeep online and contacted the dealership online. I received a response almost immediately. Then Mr. Siegel made an offer I could I recently found my Jeep online and contacted the dealership online. I received a response almost immediately. Then Mr. Siegel made an offer I could not refuse and I bought my Jeep. An almost effortless experience in finalizing the deal. I could not ask for a better experience. Selena helped me with the closing and I was on my way. I highly recommend this dealership to anyone looking for a Jeep or any other car. More
Recall notice on cruise control and service. The recall notice was on my cruise control, and I couldn't use it until the control module was reprogrammed. I also had my vehicle service and my tire The recall notice was on my cruise control, and I couldn't use it until the control module was reprogrammed. I also had my vehicle service and my tires rotated and inspected. My service advisor was very courteous and knowledgeable. He kept me updated on everything. My total time there was approximately one and a half hours. I am very satisfied with the service I received and would recommend this dealership. More