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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
967 Reviews

967 Reviews of Martin Chevrolet - Service Center

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October 27, 2021

Always thorough and timely service. Recommended to everyone. I’ve never had a complaint. Thumbs up. More

by sksmithapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for the feed back and drive safe! - Martin Chevrolet

October 27, 2021

No problemsThe wait was a little long considering I had No problems The wait was a little long considering I had an appt. but really no complaints More

by MARGUERITELANGE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Martin Chevrolet responded

Marguerite, Thank you for your feedback about your visit. We do our best to get each customer in and out of service in a timely manner and we thank you for giving us a little bit of grace on that! Thanks again and see you next time! - Martin Chevrolet

October 27, 2021

I had brakes and new tires put on in the last month and I was told I need new tires and rear brakes if I didn’t get a free oil change I would definitely be going somewhere else More

by llang701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Nov 09, 2021 -

Martin Chevrolet responded

Thank you for your feedback. While it doesn't shine a positive light on our dealership, it helps us figure out how to make your next visit better and we do appreciate that. Thank you for taking the time today to speak with our service manager, Duane Hill, about your visit. We are so sorry about the miscommunication that happened and we want you to know that we do value your business and hope to see you next time your vehicle is ready for service. Drive safe and take care. - Martin Chevrolet

October 27, 2021

Efficient, friendly, professional. Great service. Consistently. I don’t want to write 15 words, OK? More

by LLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Martin Chevrolet responded

Thank you for your excellent review! We hope to be of service to you again in the future. -Martin Chevrolet

October 26, 2021

Ralph got me in on time and Paul took good care of my new Corvette. I recommend Martin to all the Corvette owners I know. More

by ea327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Martin Chevrolet responded

Ralph and Paul will be pleased to hear your compliments. We really appreciate the review and the recommendation! See you next time! - Martin Chevrolet

October 22, 2021

Brought our traverse in for a oil change and tire rotation. Ralph was fantastic on time!!! Awesome job!! Thanks, Sean Smith More

by SRSMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Martin Chevrolet responded

Sean, We appreciate you choosing Martin Chevrolet for all your service needs! Take care and drive safe! - Martin Chevrolet

October 21, 2021

The staff is always helpful and professional. I trust Martin Chevrolet and will continue to be loyal. More

by MH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Oct 22, 2021 -

Martin Chevrolet responded

On behalf of the Martin Chevrolet team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others, and we look forward to seeing you again next time! - Martin Chevrolet

October 21, 2021

I would still recommend as I love having free oil changes but I’m disappointed in the last few times I’ve been in. Went in for an oil change and mentioned that I had a sensor blinking at me but they never ch More

by Rach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
October 20, 2021

Ocee was excellent! Appreciated that he made sure to have my car ready as I had to get to a Dr appt. More

by tsgrimes91
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about OC! We will be sure to pass along you comments to him and the rest of the team! Take care and drive safe! - Martin Chevrolet

October 20, 2021

Great experience, except I had to follow up on my part, immediately after, I was informed it was there More

by tsteffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Martin Chevrolet responded

Sorry about the miscommunication! We really appreciate the positive review and look forward to seeing you again soon! - Martin Chevrolet

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