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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
979 Reviews

979 Reviews of Martin Chevrolet - Service Center

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December 10, 2021

Great customer service. OC ANSWERED ALL MY QUESTIONS. MY CAR WAS IN FOR PAINT PROTECTION APPLICATION AND THE ENTIRE CAR WAS BEAUTIFULLY DETAILED INSIDE AND OUT. I WAS DEFINITELY IMPRESSED! CAR LOOKS GREAT More

by lbw916
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

We are so pleased you choose to purchase you beautiful new vehicle here at Martin Chevrolet and that you opted for the extra paint protection as it will keep your car looking wonderful for many years to come! Thanks again and take care! - Martin Chevrolet

December 08, 2021

Top notch customer service! From the moment you walk in the door you feel appreciated. More

by clnana53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! We do appreciate you and look forward to seeing you again next time. - Martin Chevrolet

December 08, 2021

Great service great prices I have purchased plenty of Great service great prices I have purchased plenty of new Chevrolet vehicles over the years wish I would have started at Martin my next new Chevy w More

by dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Dec 17, 2021 -

Martin Chevrolet responded

Dean, Thanks for your praise and kind comments about our team. Thank you for taking the time to leave a review for us at Martin Chevrolet. We're happy we could meet your expectations! - Martin Chevrolet

December 06, 2021

Great service. Did not push for any additional work, but let me know what was coming due. More

by Chris.weng
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Dec 17, 2021 -

Martin Chevrolet responded

Chris, Thank you for taking the time to write about your experience. It is wonderful to hear that Aaron was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

December 05, 2021

The service team is awesome. Always polite and answer all your questions. They give u updates along the the way. Great job. Thanks. More

by djwags98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

On behalf of the Martin Chevy team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and look forward to helping you out again in the future. Take care and drive safe! - Martin Chevrolet

December 03, 2021

Thoughtful, clean, and honest. Does not appear to have a top notch electronics person on board. Yada, yada, yada! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Martin Chevrolet responded

Bob, Thanks for taking tin the time to post about your recent service visit to Martin Chevrolet. We appreciate your high rating. If there is anything further we can help with, please don't hesitate to reach out! - Martin Chevrolet

December 02, 2021

The service at Martin cannot be beat! Full explanation of what needed to be fixed and why. John P is ALWAYS a pleasure to work with when my car needs repair. Very knowledgable! More

by Bullit_65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Dec 17, 2021 -

Martin Chevrolet responded

We're glad to hear you enjoyed your visit and we're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Take care and drive safe! - Martin Chevrolet

November 26, 2021

The staff is courteous and friendly. They are knowledgeable about my vehicle and what I really need. I never feel that I am being sold something that I do not need. They let me know when my vehic More

by kdgrantham60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos and Ed
Nov 29, 2021 -

Martin Chevrolet responded

We appreciate your response regarding your service visit with us. Our service team pledges to provide you with the highest quality service, even beyond your oil change maintenance intervals. We will strive to provide confidence and the reassurance that your vehicle will continue to perform at the highest-level year after year. - Martin Chevrolet

November 26, 2021

Always a wonderful experience with Martin! Mike and team treat you like family and always go above and beyond. More

by R_WOZNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lakhani, Brad Nichols
Nov 29, 2021 -

Martin Chevrolet responded

Thank you for your praise and kind comments about our team. Your wonderful feedback and rating mean a lot to us. Enjoy your new vehicle and stop by or give us a call if there is anything else we can assist you with! - Martin Chevrolet

November 26, 2021

Good service and people. Always there to help and work with you on sales, maintenance and repairs. More

by MENENDEZD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
Nov 29, 2021 -

Martin Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs and thank you for the wonderful review. - Martin Chevrolet

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