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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
967 Reviews

967 Reviews of Martin Chevrolet - Service Center

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December 21, 2021

The Service team at Martin Chevrolet provides courteous service, clear communication on what work is to be done, it’s associated cost, and any status update or changes regarding the service once work has b More

by Lynn B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Martin Chevrolet responded

Lynn B, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

December 19, 2021

The technician diagnosed the issue with my Blazer and corrected the problem in a timely fashion. More

by sparky3mckee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Dec 22, 2021 -

Martin Chevrolet responded

Thank you for the great review! We are pleased we were able to get your Blazer running smoothly for you! If anything further comes up, don't hesitate to give us a call! - Martin Chevrolet

December 17, 2021

Service has always been the best. Everyone there is always friendly and helpful. I would and have recommended them to others. Take both my truck and my daughter’s car there and have never been disappoi More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Dec 22, 2021 -

Martin Chevrolet responded

Thank you for taking the time to write about your experience. It is wonderful to hear that our service team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you and your daughter again in the future. - Martin Chevrolet

December 17, 2021

This is my 3rd time going to Martin Chevrolet. They a nice and friendly staff, they listen to what you want. I already suggested Martin to other co- worker’s. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Dec 22, 2021 -

Martin Chevrolet responded

Pete, Your recommendation means a lot to us and we were happy to have earned it! Thanks so much for your kind review and take care! - Martin Chevrolet

December 16, 2021

The dealership is friendly and helpful. They explained the issue, cost, and let me know options. I purchased the car from them and only take it to them for maintenance needs. More

by CHEFCHRYSTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Dec 17, 2021 -

Martin Chevrolet responded

Thanks for taking the time to leave a review. We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. - Martin Chevrolet

December 14, 2021

Ralph is a pleasure to work with when getting my car serviced. The service department does an excellent job! Thank you More

by rekcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Take care and drive safe! - Martin Chevrolet

December 13, 2021

Everyone was nice and polite. The work that was done is amazing. My only issue is that most of the employees were not wearing masks even when they were close to other people. I wore a mask because I work w More

by orlandobyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Dec 17, 2021 -

Martin Chevrolet responded

Thank you again for taking the time to let us know how we did and for the reminder that we should all be more careful when it comes to trying to keep our community safe. We appreciate the feedback. - Martin Chevrolet

December 11, 2021

had a 10:30 appointment for lube oil &filter on my duramax pick up . it was washed and done by 11:30 . great service with a smile ! More

by jimandron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! Thank you for choosing Martin Chevrolet! We will see you next time! - Martin Chevrolet

December 10, 2021

Great customer service. OC ANSWERED ALL MY QUESTIONS. MY CAR WAS IN FOR PAINT PROTECTION APPLICATION AND THE ENTIRE CAR WAS BEAUTIFULLY DETAILED INSIDE AND OUT. I WAS DEFINITELY IMPRESSED! CAR LOOKS GREAT More

by lbw916
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

We are so pleased you choose to purchase you beautiful new vehicle here at Martin Chevrolet and that you opted for the extra paint protection as it will keep your car looking wonderful for many years to come! Thanks again and take care! - Martin Chevrolet

December 08, 2021

Top notch customer service! From the moment you walk in the door you feel appreciated. More

by clnana53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! We do appreciate you and look forward to seeing you again next time. - Martin Chevrolet

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