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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
995 Reviews

995 Reviews of Martin Chevrolet - Service Center

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February 22, 2022

Great employees. Had my car wash, done in 20 minutes just like I was told and enjoyed the bottle of water in my car. Very glad they are my favorite More

by kathieb51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Martin Chevrolet responded

Kathie, Thanks for stopping by to say "Hi" and to get your car washed up! It is always a pleasure to help you out and we look forward to seeing you again next time! - Martin Chevrolet

February 22, 2022

Martin Chevrolet was very friendly and they did the service very fast and was very clean. They also gave my car a wash at the end More

by CKoelblinger
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Martin Chevrolet responded

Thank you for the excellent rating and kind review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet. See you next time! - Martin Chevrolet

February 21, 2022

With my brother in the service industry, I lack trust of others who service my car. However, when I needed to service my car I went to Martin Chevrolet. My first experience was not up to standard. However, More

by Cfutchko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Cfutchko responded

With my brother in the service industry, I lack trust of others who service my car. However, I found that Ralph, who is in the service department forthright, courteous and knowledgeable. Thank you for the extra steps you took to ensure my trust.

February 20, 2022

Free car washes sold me on this dealer only toning out they don't run the car wash in the winter. More

by MARTYBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Martin Chevrolet responded

Marty, Thank you for your feedback. We were not able to wash your car this time around because of the extremely cold weather but next time you are driving past and it's above 20° please stop in for a wash. We hope to see you soon! - Martin Chevrolet

February 19, 2022

Reliable, dependable, do as they say and only what said. Always text when I check in asking if I need anything. More

by maryloumjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Feb 25, 2022 -

Martin Chevrolet responded

Marylou, Thank you for letting us know how we did! We appreciate you choosing Martin Chevrolet. See you next time! - Martin Chevrolet

February 18, 2022

Really good service, thank the staff for always staying professional. Would buy from them again. More

by ladonald59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Martin Chevrolet responded

We're glad to hear you found our staff was so professional! Please don't hesitate to reach out to us if there's anything more we can do! Take care! - Martin Chevrolet

February 18, 2022

The service team is top notch and very nolagable and helpful and honest And willing to help. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Martin Chevrolet responded

Jeff, Your wonderful feedback and rating mean a lot to us and we thank you for your kind words. We will be sure to let the team know you were pleased with their service! Drive safe! - Martin Chevrolet

February 17, 2022

Great service, advisor was very helpful. Will be coming back again for all services here. More

by Anoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Feb 17, 2022 -

Martin Chevrolet responded

Thank you for making Martin Chevrolet your first choice for your vehicles service! We know there are a lot of places to choose from when it comes to making sure your car is in the best shape so we really appreciate you choosing us! Take care and drive safe! - Martin Chevrolet

February 16, 2022

Everybody made me feel good they treated me very well and it was a pleasure coming to your dealership More

by AJTURACEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Feb 17, 2022 -

Martin Chevrolet responded

It was a pleasure helping you out with the service on your vehicle. Thank you for the wonderful review and 5 star rating. Keep in touch! - Martin Chevrolet

February 15, 2022

Gentleman was polite and friendly. Took care of the oil change in a timely manner, and washed my car ….. and love the free water and/or coffee/tea service …. Thank You More

by oggie7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, Sales Person
Feb 16, 2022 -

Martin Chevrolet responded

Thank you for the lovely review. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! - Martin Chevrolet

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