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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
997 Reviews

997 Reviews of Martin Chevrolet - Service Center

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July 07, 2022

Friendly courteous and understanding Always answer the phone and give you the information you need to know More

by Tedsewruk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Martin Chevrolet responded

It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come see us for any future needs and thank you for the excellent review. -Martin Chevrolet

July 03, 2022

Service was done per quote and vehicle was delivered back to me in perfect condition. More

by JATIDABACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

July 02, 2022

Their service department is always professional and courteous. Never had an issue with any of my vehicles. More

by rob@cgrtech.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Jul 20, 2022 -

Martin Chevrolet responded

Rob, Thank you for letting us know how our service team did! We always appreciate the feedback and the team will be thrilled to hear yours! - Martin Chevrolet

June 29, 2022

Car ran fine when I brought in for oil change. Before I got home the engine light came on. I am wondering what your oil change kid screwed up. More

by CASHCOMESEASY2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Martin Chevrolet responded

Thank you for letting us know about your issue. We look forward to speaking with you soon to get your car back in to have the issue addressed. Please call us at your convenience so we can handle this concern for you! - Martin Chevrolet

June 29, 2022

Ralph was friendly, knowledgeable about my Chevy and helpful. He helped me work out a solution to my concern. More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Scott, Thank you so much for sharing your experience with Martin Chevrolet and Ralph. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback! - Martin Chevrolet

June 29, 2022

As aways excellent service in the service department. Ralph and Blake are aways friendly and helpful. More

by cuchnamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 01, 2022 -

Martin Chevrolet responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience and will pass along your kind words about Ralph and Blake! - Martin Chevrolet

June 29, 2022

Always friendly and courteous. Never pressure you too buy anything and always available to answer your questions. More

by david.mathis78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 01, 2022 -

Martin Chevrolet responded

David, Thank you for the kind review! Its great to hear your feedback. If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

June 28, 2022

Very helpful and supportive service writers, Brad and Ralph, and service manager, Duane. Most importantly, excellent Corvette mechanic, Paul. More

by sak007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

June 28, 2022

Great communication from this department. They explain everything and do so respectfully. Top notch service! More

by MissJules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

MissJules, Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

June 27, 2022

My car was in for service recall and lube & oil. I brought my car in at 9:30 AM and it was there until 5:00 Pm. The recall work was never doen, only lube & Oil where finished. No one has called me t More

by CHUCKFINUCANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
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