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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
999 Reviews
Call Service Center (815) 459-4000

999 Reviews of Martin Chevrolet - Service Center

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August 11, 2022

The workers are excellent! Thank you Blake for knowing the best way on how to treat a customer. More

by aquariusskyblue
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2022 -

Martin Chevrolet responded

Thank you for your kind review! We will be sure to pass along your compliment to Blake! Take care and drive safe! - Martin Chevrolet

August 07, 2022

If you're told the wait will be an hour and fifteen minutes, expect 4 hours minimum every time. Even though they tell you they will throw in a car wash they never do which is just the cherry on top of More

by Maiagrace1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2022 -

Martin Chevrolet responded

Maia, Thank you for taking the time to provide us with this feedback. We are so sorry there was a miscommunication about the wait time as just the oil change/quick check/multi point vehicle inspection/car wash takes 1 hour and 15 minutes. When you add in a tire repair and a throttle body service along with a MOA Service, changing the air filter and cabin filter, it can take longer and we apologize for not making that clear when we started the process. Please feel free to stop by any time for a complimentary wash. We want to help keep your car running great and looking great too. - Martin Chevrolet

August 05, 2022

Always a good place to go! Very friendly and courteous . Take good care of there customers! More

by HECKMAN_JOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2022 -

Martin Chevrolet responded

Thanks Joy! We really appreciate your kind words and 5 star rating! See you next time! - Martin Chevrolet

August 03, 2022

Most amazing dealership in McHenry County. Staff is always friendly and work is completed in a timely manner. More

by tonyboymason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
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Aug 12, 2022 -

Martin Chevrolet responded

We couldn’t be happier that we provided you with a great service experience. Thanks for letting our team know how we did! See you next time! - Martin Chevrolet

August 03, 2022

Great service. Friendly professional staff. Always take care of my needs. Would highly recommend to others More

by ATELUGZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2022 -

Martin Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. - Martin Chevrolet

August 02, 2022

I had to bring my Cruze in twice in the last 6 weeks. One for unexpected repair which You fixed while I waited and just had new front brakes and rotors. My new service advisor Blake us great. More

by STOEPFER24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2022 -

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Blake. We will be sharing your feedback with our team. Take care and drive safe! - Martin Chevrolet

July 31, 2022

The dealership was clean, the bathroom were clean, very well organized, fast friendly employees, and fast service. More

by kingstonjp9207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Report | Print
Aug 01, 2022 -

Martin Chevrolet responded

Thank you for the kind review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

July 31, 2022

The team was great. They took my car and fixed it in time. It was clean when I got it back. More

by AJJIRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2022 -

Martin Chevrolet responded

Thanks for letting us know how the team did! We appreciate your feedback and look forward to your next visit! Take care! - Martin Chevrolet

July 29, 2022

Top notch service, very professional, pleasure to work with. As a Corvette owner, I have peace of mind knowing that my car is in the very capable hands of Paul Baumgartner. More

by Greggyauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2022 -

Martin Chevrolet responded

Thank you for your kind review! We will be sure to pass along your kudos to Paul and wish you many happy miles in your Corvette! - Martin Chevrolet

July 28, 2022

Aaron in service is a pleasure to work with Everyone is always friendly and courteous Hand down the best place around More

by Drhoderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Report | Print
Jul 29, 2022 -

Martin Chevrolet responded

Thank you for the huge compliment and 5 star rating! We appreciate you choosing Martin Chevy and hope to see you again next time! - Martin Chevrolet

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