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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
999 Reviews

999 Reviews of Martin Chevrolet - Service Center

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September 07, 2022

Clean facility, efficient check in process, and good people and free car washes are a plus. More

by mathiri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Martin Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely thank you for the positive review, and look forward to seeing you again next time! - Martin Chevrolet

September 06, 2022

Great service department. They do not hassel you into things you do not need. They looked over an issue I was having. They told me that they made sure everything on their end More

by mike_kroyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Sep 13, 2022 -

Martin Chevrolet responded

Mike, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know! - Martin Chevrolet

September 06, 2022

Always quick & complete, communication is terrific, ready on time, friendly, efficient & knowledgeable they make it easy every time More

by Crystal Lake Realtor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

September 03, 2022

OUTSTANDING SERVICE FROM RALPH THE SERVICE WRITER TO THE MECHANIC WHO PERFORMED THE SERVICE. Thanks More

by ZORRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle
Sep 13, 2022 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. - Martin Chevrolet

August 30, 2022

Very pleased with all work performed. Service department is very knowledgeable and courteous. Will recommend this dealership to anyone looking for a vehicle. More

by GPINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Sep 01, 2022 -

Martin Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. - Martin Chevrolet

August 25, 2022

Service Manager Blake Hill and the Technician working on my car were outstanding and kept me updated on the progress of the analysis and repairs from the accident of my 2008 Cadillac CTS. I was recommended More

by Jkopec9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Jkopec9 responded

Service Manager Blake Hill and the Technician working on my car were outstanding and kept me updated on the progress of the analysis and repairs from the accident of my 2008 Cadillac CTS. I was recommended to Martin Chevrolet by Mitch from Morrie and Sons to have my engine repair done, Mitch there said that Martin’s Service center was top notch and he was correct.

Sep 01, 2022 -

Martin Chevrolet responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Thanks again and let us know if there is anything further we can do to assist you! - Martin Chevrolet

August 24, 2022

Great service, nice folks but when they wash my truck it’s not that clean when their done. They leave bugs and stuff on my grill and windows and water spots all over the truck. More

by dgerling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Sep 01, 2022 -

Martin Chevrolet responded

Thank you for the review! In the interest of saving time and getting your wash done faster, we typically don't scrub bugs off before the wash but next time you are in, just remind us that you would like those bugs treated first and we are happy to do so! Take care and see you next time! - Martin Chevrolet

August 24, 2022

Professional Clean Understanding On time Comfortable Good location Large inventory Reliable Most important a friendly staff Heart Beat of America 🇺🇸 More

by BigBlockChevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

August 24, 2022

Clean. Efficient. The service department is always prompt, friendly, efficient. Sometimes a long wait, but I prepare for it. More

by VFM0413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the gentleman’s name in finance he was great
Sep 01, 2022 -

Martin Chevrolet responded

Thank you for your feedback. Its great to hear back from our customers and we really appreciate you taking the time to let us know! If there is anything further we can assist you with, please give us a call or stop by! - Martin Chevrolet

August 20, 2022

Martin Chevrolet is great. When I’m getting oil change I do not have to wait more than an hour. More

by sannielaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Aug 22, 2022 -

Martin Chevrolet responded

Thank you for letting us know how our team did! Please reach out if there is anything further we can help you with! - Martin Chevrolet

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