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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
947 Reviews

947 Reviews of Martin Chevrolet - Service Center

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November 28, 2022

What to say they are the greatest all around . Fast service Nice polite people there And the work is done right the first time . Service manager knows I'm picky on My car and truck he make More

by Kevin's truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Dec 01, 2022 -

Martin Chevrolet responded

Kevin, Thank you for the wonderful review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

November 24, 2022

Duane is a great service director and runs a first rate department. I wouldn’t take my vehicles to any other Chevrolet dealership. Thanks Duane. More

by SteveL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Martin Chevrolet responded

Steve, We couldn’t be happier that Duane provided you with a great service experience. Thank you for choosing Martin Chevrolet! See you next time! - Martin Chevrolet

November 23, 2022

Martin Chevrolet has the BEST Service! They listen, explain and treats you like Family. I highly recommend this dealership! More

by crawford_jen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Martin Chevrolet responded

Jen, On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! Take care and drive safe! - Martin Chevrolet

November 23, 2022

Poor customer service. Not friendly took too long. Thats all ibhave to say not sure More

by traciemassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't want to rate
November 22, 2022

Had an appt for an oil change. It took 2 hours but I had them look at a latch on the inside of my car too. More

by hansen0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. - Martin Chevrolet

November 21, 2022

Martin has been servicing my car for few years and has always given me the best service. Ralph from service is always pleasant, makes sure my car is service correctly and that I get the best price. More

by judefromcary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Martin Chevrolet responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Ralph was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

November 18, 2022

Service representative, Ralph was extremely helpful and nice. Work on my vehicle was done quickly and I was very satisfied with my experience. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Martin Chevrolet responded

Kathy, On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ralph and hope to see you again next time! - Martin Chevrolet

November 17, 2022

Awesome, punctual and profesional service. Every time I visit Martin dealers I feel like at home. More

by luna2627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Nov 18, 2022 -

Martin Chevrolet responded

Hearing that you had an “Awesome, punctual and professional” service experience is the best thing we could hope for! We look forward to serving you for many years to come! - Martin Chevrolet

November 15, 2022

Everything went perfect! The guys were great! They communicated well and kept me up to date on what they were doing. Enterprise was quick & responsive! More

by MICHELLEMCLAUGHLIN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Nov 18, 2022 -

Martin Chevrolet responded

Michelle, Thank you for the wonderful review and rating. We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Take care and drive safe! - Martin Chevrolet

November 11, 2022

The serVice was Good service with friendly staff and very pleasant waiting area to work in. More

by jimannamcmanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Nov 14, 2022 -

Martin Chevrolet responded

Thank you for the 5 star rating! Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again next time! - Martin Chevrolet

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