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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
946 Reviews

946 Reviews of Martin Chevrolet - Service Center

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December 08, 2022

Fast, on time, was even given a ride home I did not have an appointment More

by jesusanaya2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Dec 14, 2022 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Thank you again for letting our team know how we did! - Martin Chevrolet

December 08, 2022

We have been taken real good care of by the Martin service staff. We generally work with Aaron and he always gets things handled in a very professional manner. More

by alockwood123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Storm, Aaron Grassel
Dec 14, 2022 -

Martin Chevrolet responded

Thank you so much for your positive comments about Aaron and Martin Chevrolet! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

December 08, 2022

Prompt, polite and thorough! My service rep was very attentive. Thank you for the car wash, too! More

by foxlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Martin Chevrolet responded

Thanks for the great review! We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. We do hope we can be of assistance in the future. - Martin Chevrolet

December 07, 2022

Always able to work me in, otherwise I would have been without a car for another day. Appreciate their help in dire situations. More

by CWHAPLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Dec 14, 2022 -

Martin Chevrolet responded

Thank you for your kind review and for choosing Martin Chevrolet. If you're ever in need of more help, please let us know! - Martin Chevrolet

December 07, 2022

The service was very good and I feel satisfied with the customer service I received. Especially from Blake he was very accommodating and kind More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Martin Chevrolet responded

Denise, It’s great to hear that your visit with us earned a 5-star rating! We couldn’t ask for more admirable feedback, and thank you for taking the time to share it! - Martin Chevrolet

December 07, 2022

Great job with knowledge, friendly and being helpful. Never a bad experience at this dealer. More

by Angela Zychowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Dec 14, 2022 -

Martin Chevrolet responded

Angela, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are happy to pass along your comments to the team here at Martin Chevrolet! - Martin Chevrolet

December 02, 2022

During this difficult market for buying and selling cars, of any type or price, helpfulness and patience are specially needed. I was very grateful to the Martin team for showing me both during my long journe More

by choltfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Martin Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

November 29, 2022

The water bottle, text updates and complimentary car wash was a pleasant surprise and appreciated. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Dec 01, 2022 -

Martin Chevrolet responded

DK, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

November 29, 2022

As requested, I did get a very thorough review of my vehicle to assure there were no issues that could have been missed at a later time. More

by Seanconley66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Dec 01, 2022 -

Martin Chevrolet responded

Sean, Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

November 28, 2022

What to say they are the greatest all around . Fast service Nice polite people there And the work is done right the first time . Service manager knows I'm picky on My car and truck he make More

by Kevin's truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Dec 01, 2022 -

Martin Chevrolet responded

Kevin, Thank you for the wonderful review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

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