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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews

945 Reviews of Martin Chevrolet - Service Center

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November 03, 2024

I get my two vehicles oil changed at marten chevy and I wouldn't go anywhere else. More

by Dean manian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Martin Chevrolet responded

Dean, Thank you for the wonderful rating and review! If there is anything else that we may do for you, please do not hesitate to reach out! - Martin Chevrolet

November 01, 2024

Blake has always treating me with the upmost respect and I know when my car is in his care it will be treated as the highest priority. I love working with Blake More

by mariew007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Martin Chevrolet responded

We're thrilled to hear you enjoyed working with Blake! He's such an important part of our team here at Martin Chevrolet. Thank you for the wonderful review, and we look forward to seeing you next time! - Martin Chevrolet

November 01, 2024

Mr. Harris was very friendly, helpful and informative. He kept me apprised of the status of my car. Martin Chevrolet has the best Corvette Tech More

by JPierquet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Martin Chevrolet responded

Thank you for your feedback! Chris is new to our team and we are so lucky to have him. We will be sure to pass along your kind words to him. Thanks again! - Martin Chevrolet

October 31, 2024

Everyone here is great! ! Ruben was on top of letting me know what was wrong, getting approval from warranty to do work. Then keeping me up to date throughout the day. Being More

by brittany.sheetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Martin Chevrolet responded

Brittany, Thank you for letting us know about your recent service visit and for your kind words about Ruben! We're here to help, so reach out anytime if there's anything else we can do for you. - Martin Chevrolet

October 30, 2024

Everything was pretty straight forward. I had one small complaint. It took a little longer than expected. I was told about an hour for the oil change, tire rotation and car wash. It was clo More

by dinod0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Martin Chevrolet responded

Thank you for letting us know how your recent service visit went and for your patience with us when it took longer than anticipated. We appreciate you choosing Martin Chevrolet and look forward to making your next visit with us a speedy one! - Martin Chevrolet

October 30, 2024

Everyone in the dealership is super nice and helpful. But they are very slow. It took an hour and a half for a simple oil change and car wash I get that they are complimentary when you purchase a car fro More

by cooperzogg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ is awesome and always checks in on me when he sees me in the dealership. Can't speak highly enough about him.
Nov 06, 2024 -

Martin Chevrolet responded

Thank you so much for sharing your feedback and for your continued support! We totally understand how frustrating it can be when services take longer than expected, and we sincerely apologize for any inconvenience caused. We truly appreciate your understanding and can't wait to make your next visit an amazing experience! - Martin Chevrolet

October 29, 2024

Well oiled service department! The staff is always courteous & professional. The waiting area is very comfortable & well supplied with refreshments & computers. More

by tkc1272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Martin Chevrolet responded

We're thrilled to hear that you had a great experience with us! Our team works hard to make sure every visit is top-notch, and it's so rewarding to know we hit the mark for you. If there's anything else we can do for you, just let us know! - Martin Chevrolet

October 29, 2024

Martin Chevrolet is easy to work with. AJ is professional and friendly. The service dept was prompt and friendly. More

by donnab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Martin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! Thank you again for taking the time to let the world know about your positive experience. - Martin Chevrolet

October 29, 2024

The visit dealership was a suprising visit. We had a 8:30 appointment and was taken care of right away. The waiting room was very accommodating. There were tvs on the wall that you can see the More

by mbarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Martin Chevrolet responded

We sincerely appreciate your positive review and for choosing Martin Chevrolet. Please feel free to contact us if there is anything further we can assist you with! Take care! - Martin Chevrolet

October 29, 2024

The dealership was extremely clean - service advisors were professional and efficient. Waiting room was perfect to get work done while I waiting for the work to complete. More

by bzyz212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt, Patrick Frazier
Nov 05, 2024 -

Martin Chevrolet responded

Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

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