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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews

945 Reviews of Martin Chevrolet - Service Center

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July 11, 2023

Always take care of my car. Wish they would start getting some new models in ! More

by Stoutrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Stoutrm responded

Starting to look for a new Chevy never seem to have to much on your lot.

July 08, 2023

Had a great experience with this Dealership, did a complete inspection on my Blazer, very thorough. More

by NICUB5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Thank you for the great review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. - Martin Chevrolet

July 06, 2023

Very prompt response when I called regarding my broken car. Same day appointment! With the car being fixed within 4 hours. More

by Kleffel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Thank you for the 5 star rating! We are glad to hear about your most recent visit and that we could assist you with your recent repair quickly. Should you require anything else, feel free to contact us anytime! - Martin Chevrolet

July 05, 2023

I own a 2019 Corvette Z06 and I only get my car serviced at Martin Chevorlet. The guys are honest and do amazing work. The car has travelled 60k miles trouble free and it’s because of Martin Chevorlet!!! More

by Saadilahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

We're delighted to know that you're pleased with your Z06! We're grateful for the opportunity to service it for you and hope to be your choice for your future purchases or services! - Martin Chevrolet

July 02, 2023

5 days to fix fog lights and engine auto off. I feel Martin chevy’s install on the fog lights was the problem in the first place. Engine auto off worked for 24 hours then stopped working again. I More

by martybaker6573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Grassel
Aug 17, 2023 -

Martin Chevrolet responded

Marty, Thank you for allowing us to correct this issue. We appreciate your feedback and hope to see you again in the future. - Martin Chevrolet

June 29, 2023

Arrived at the dealership at my schedule appointment time my vehicle sat outside for an hour before they started working on it. More

by jeremias1326
Service Price Transparency
Recommend Dealer
No
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

jeremias1326 responded

No

Jun 29, 2023 -

jeremias1326 responded

No

Jul 06, 2023 -

Martin Chevrolet responded

Thank you for the candid feedback on your experience with our team here at Martin Chevrolet. I sincerely apologize for the level of service you received. We realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future. - Martin Chevrolet

June 29, 2023

Very professional team. No hard extra selling. Had a nice no pressure sit down with the sales team regarding new car or lease purchase. More

by Tim
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Duane Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Martin Chevrolet responded

Tim, Thanks for letting us know how your visit went. If there is anything further we can help you with, give us a call or stop back in! - Martin Chevrolet

June 29, 2023

We have been to different car dealers and we have never trusted a salesman not like Ed M. Who is so accommodating . Knows well what our needs and doesn’t take advantage just to make sales. We love this pla More

by Poljean
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 06, 2023 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Ed! He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

June 29, 2023

Excellent service and work done Properly and on time. Great dealership and staff Highly recommend 👌 More

by larespr1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Martin Chevrolet responded

Thanks for letting us know how our service team did at your most recent visit! We thank you for choosing Martin Chevrolet and look forward to seeing you again next time! - Martin Chevrolet

June 26, 2023

Very professional, thorough, easy to work with, and fast. Loved how they could rapidly check and assess the car’s wheel alignment before taking the car back for service. That is something that gets overlooke More

by rbshir
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Chiodo
Jul 06, 2023 -

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service team. Have a great weekend and please revisit us soon! - Martin Chevrolet

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