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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews

945 Reviews of Martin Chevrolet - Service Center

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July 25, 2023

Blake was extremely informative and straightforward with issues. He made the experience very enjoyable and I would recommend him to anyone that asks for someone trustworthy. More

by ANZALONE.BRIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols, Anne Brownlow
Jul 31, 2023 -

Martin Chevrolet responded

Briana, Thank you for the kind review about Blake! We will be sure to let him know you appreciate his service and we look forward to seeing you again next time! - Martin Chevrolet

July 24, 2023

Overall, decent place to buy and service a vehicle. Clean facility, friendly staff and service. More

by b.atlee13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jul 31, 2023 -

Martin Chevrolet responded

We appreciate your feedback on Martin Chevrolet. We eagerly anticipate assisting you during your next visit to us. - Martin Chevrolet

July 23, 2023

They have done so much to help and gone out of the way to make sure everything is done right. I really appreciate them More

by johndetlaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

John, We appreciate your positive feedback and high rating. Please don't hesitate to reach out if there's anything more we can assist you with! - Martin Chevrolet

July 21, 2023

Amazing humans who care about doing it right and communicating clearly and honestly. They’ve earned our future business More

by bbialas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 31, 2023 -

Martin Chevrolet responded

We appreciate your fantastic feedback. Learning that we've secured your future patronage is truly gratifying and we eagerly anticipate assisting you again  in the future. - Martin Chevrolet

July 20, 2023

Brought in my son’s car for a tire low pressure light on. Ralph said to bring it in. They found it had a problem with the sidewall the put on a new tire got the job done in a few hours so my son could get to More

by SRSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

We are delighted to have been able to assist you in getting a new tire for your son's vehicle. We appreciate the opportunity you gave us to be of service. Please feel free to contact us if there's anything more we can do for you. - Martin Chevrolet

July 18, 2023

Very professional. They kept me informed on the work and were done early. I thought $25 for tire rotation was high but it’s done More

by bobs175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 24, 2023 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

July 17, 2023

They do a good job they just are never as fast as they say. I recommend you go home and let them call you. More

by scnota66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

We appreciate your 4-star review! Although we constantly strive to offer prompt service, sometimes things might not proceed as swiftly as we hope. Your patience during these times is greatly valued. We aim to ensure your next visit is more efficient! - Martin Chevrolet

July 14, 2023

Was told car would be ready in two weeks it took a month. I was told no worries we will take care of you. But if course when I went to pick up car the person that told me that was not around. More

by CHINGONNAVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Aug 17, 2023 -

Martin Chevrolet responded

Thank you for sharing your thoughts. We're sorry for the extended duration it took to fix your vehicle. Occasionally, obtaining parts for specialized vehicles might take a bit longer. We acknowledge that we should have kept you more informed about the delay. We hope that you can now fully enjoy your vehicle and that you'd be willing to use our services again for any future repairs or maintenance. - Martin Chevrolet

July 14, 2023

Service department is spotless, I was acknowledged immediately and they were friendly and explained everything. Highly recommend Martin Chevrolet for car buying and service. Bought my Mom and son cars More

by JT2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

July 11, 2023

Quick on giving answers on what's the problem is and what is needed to fix it More

by joanne.green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Joanne, We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

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