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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews
Call Service Center (815) 459-4000

945 Reviews of Martin Chevrolet - Service Center

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November 06, 2024

Outstanding sales and service departments as well as the family friendly support staff. They have always been helpful and accommodating More

by hdbyyker97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Chiodo
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Nov 08, 2024 -

Martin Chevrolet responded

Thank you! We are thrilled to read such a nice review! Take care and see you again next time! - Martin Chevrolet

November 05, 2024

Attentive to your needs. Honest with their service. Precise with appointments promised. Clean waiting area and bathrooms. More

by denny
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Martin Chevrolet responded

Denny, Thank you! We want all of our customers to have an attentive and honest experience with us! Come back and see us again for any future needs! - Martin Chevrolet

November 05, 2024

Worked with Ralph in service to get the new black bowties put on my 2021 Blazer. Only took 1 hour to install. Very satisfied with the work. More

by michael_rosendahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Martin Chevrolet responded

Michael, Those black bowties are looking sharp! Thank you for the great review! - Martin Chevrolet

November 04, 2024

Had an appointment for oil change and later added tire rotation to take 2 hours. More

by jfaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Nov 08, 2024 -

Martin Chevrolet responded

We truly appreciate your patience with us! We always aim to get everyone served promptly, though sometimes we miss the mark. Thank you for your understanding, and we’re excited to make your next visit a fantastic 5-star experience! - Martin Chevrolet

November 04, 2024

Ralph is very good , he listens and he is experienced great guy! Helped diagnose the issue correctly and got it done I. One day Thanks Ralph! More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Martin Chevrolet responded

Its so nice to read a great review from you! We really appreciate you taking the time to let us know how your recent visit went and hope to see you again next time! - Martin Chevrolet

November 04, 2024

I own a 2016 Equinox LTZ, and Martin Chevrolet Service (Ralph Stalesky) assists me with keeping my vehicle in mint operating condition. If my Equinox is not in top condition, I cannot be safe on the road More

by JLF and WKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Martin Chevrolet responded

Thank you for the wonderful review. You and your family's safety is our top priority and we thank you for trusting us to keep you safe on the road! Come back and see us for any future needs! - Martin Chevrolet

November 04, 2024

Ralph is always straight forward and willing to answer all questions. I have told friends to ask for him. More

by tgliot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Martin Chevrolet responded

Thank you for your kind review! We appreciate your recommendation and will be sure to pass along your compliments to Ralph! - Martin Chevrolet

November 03, 2024

A great place to service your car! They are kind polite and courteous, a pleasant surprise in this day and age. More

by dlmokry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Martin Chevrolet responded

Thank you for the wonderful review. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Come see us for any future needs! - Martin Chevrolet

November 03, 2024

Martin Chevrolet are an awesome dealer. I bought my car there in 2016 and they took care of my needs till 2024 when I sold it back to them! More

by DEBISAND26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Martin Chevrolet responded

We're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again next time! - Martin Chevrolet

November 03, 2024

I loved everything about Martin Chevy. Jack was outstanding and James was very kind too. More

by gabmarcheschi27
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Martin Chevrolet responded

We hope you are enjoying your new vehicle as much as we enjoyed working with you! Thank you for your review. Take care and drive safe! - Martin Chevrolet

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