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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews
Call Service Center (815) 459-4000

945 Reviews of Martin Chevrolet - Service Center

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October 14, 2023

I urchins car here new and have ALWAYS had great service. This dealership and repair has my business for life More

by clreuter61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
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Oct 19, 2023 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! Feel free to reach out to us if you need anything at all. Have a wonderful day! - Martin Chevrolet

October 12, 2023

Very professional and Friendly ,From the time you drive into the dealership ,they ask the right questions and make you feel comfortable, More

by jwnepermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Report | Print
Oct 19, 2023 -

Martin Chevrolet responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

October 11, 2023

OC always professional and he keeps me informed of my car’s progress. I appreciate their good work. More

by antaknee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Martin Chevrolet responded

Thank you for your great review and for choosing Martin Chevrolet as your first choice for all your automotive needs! - Martin Chevrolet

October 09, 2023

Martin is always quick and efficient. They keep you informed of your car’s progress. I appreciate their good work More

by OLDCOACHPT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Report | Print
Oct 18, 2023 -

Martin Chevrolet responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

October 07, 2023

They have always completely checked and repaired any problem I or they have seen. Never a problem with their work. They have always been courteous, friendly, and helpfull. A pleasure to work with them. More

by jlebiedz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet! - Martin Chevrolet

October 01, 2023

The staff is thorough, helpful, polite and competent. I am very satisfied with the service. More

by dbfloor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Martin Chevrolet responded

We appreciate your positive feedback about your recent experience in our service department. We hope to welcome you back soon. - Martin Chevrolet

October 01, 2023

Great service. Very polite and thorough. I trust Martin and Aaron with my car and money. More

by mdolan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Report | Print
Oct 18, 2023 -

Martin Chevrolet responded

We are grateful for your positive feedback on Aaron. It was great to have you here and we look forward to seeing you again. - Martin Chevrolet

September 30, 2023

They where very professional and nice. I like how they explained everything that was needed for service on my car More

by Scott.12344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Report | Print
Oct 03, 2023 -

Martin Chevrolet responded

Scott, Thank you for your kind review. We appreciate you choosing Martin Chevrolet and look forward to your next visit to us. - Martin Chevrolet

September 28, 2023

Have always been very happy with Martin Chevrolet but my last service on my car was a nightmare More

by chiip7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Martin Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (815) 459-4000 when you have an opportunity, and we will be more than happy to try and turn your experience around. - Martin Chevrolet

September 28, 2023

It is a great dealership and its service people are very pleasant and friendly and they get you back on the road quickly More

by ballysteen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Martin Chevrolet responded

Thank you for taking the time to write a review about your recent visit to Martin Chevrolet. We appreciate you choosing Martin Chevrolet and look forward to seeing you again next time! - Martin Chevrolet

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