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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
984 Reviews
Call Service Center (815) 459-4000

984 Reviews of Martin Chevrolet - Service Center

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January 09, 2024

Aaron was very professional & courteous to me. Good communication and customer service skills - very professional More

by kimsterchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
Report | Print
Jan 18, 2024 -

Martin Chevrolet responded

We're absolutely thrilled to hear you had a great experience with us! Your kind words have totally made our day. A huge thank you for sharing your thoughts and for being such an awesome part of our community! - Martin Chevrolet

December 18, 2023

Martin Chevy is by far the best dealership i have ever purchased a vehicle from. Their service, sales and finance departments all get a five star rating. More

by pete40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

We're absolutely thrilled that you've chosen a shiny new car from Martin Chevrolet! We just wanted to reach out and express our heartfelt thanks. We truly hope you're loving every second behind the wheel and that your new ride brings you endless joy on the road. Here's to countless happy adventures in your awesome new vehicle! - Martin Chevrolet

December 17, 2023

I have always had positive experiences at Martin Chevrolet. Blake Hill is friendly, kind and honest, always very helpful and thorough. He knows his job and provides great customer service! More

by Timesalot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

Wow, your lovely words about Blake have truly brightened our day over here! He's an amazing member of our team whose dedication to stellar service really stands out. Rest assured, we'll be sharing your compliments with him—it'll definitely make his day, just as it did ours. We're already excited for your next visit and can't wait to welcome you back. - Martin Chevrolet

December 05, 2023

If you have any concerns about your vehicle they will address them promptly! I would recommend them! More

by Di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

Di, Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

December 05, 2023

Everyone was so nice. They kept me up to date on everything going on and finished within the time I was told More

by msundquist34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

We are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. - Martin Chevrolet

December 05, 2023

The check-in process was simple & fast. The wait wasn't too bad. In the end, the service advisor didn't have the 120-point inspection sheet with my paperwork, I wasn't provided a quote for More

by Samanthalcantley
Recommend Dealer
Yes
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

First and foremost, thank you for sharing your feedback with us and for your patience and understanding during your recent experience at Martin Chevrolet. We truly value your graciousness as we strive to improve our service. We are wholeheartedly committed to ensuring your next visit is an exceptional one, filled with the top-notch service you deserve. We can't wait to welcome you back and show you just how much we've taken your constructive comments to heart. - Martin Chevrolet

December 05, 2023

Check over my car and it didn't take that long. Thank for the wonderful service. More

by PHYLLISKUBIE
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

Phyllis, We're super thrilled to know that everything went smoothly and you're pleased with how quick it all was. We can't wait to see you again next time. Take care and stay awesome! - Martin Chevrolet

December 03, 2023

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Service. More

by cjohnson144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

Thank you, Thank you, Thank you! - Martin Chevrolet

December 02, 2023

It's always a pleasure to work with Blake and the rest of the staff at Martin. They do their best to make sure you have a great experience while getting your vehicle serviced. Would've been nice to get a car More

by jmuller7900
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Report | Print
Dec 22, 2023 -

Martin Chevrolet responded

We truly appreciate you taking the time to share your recent experience with us! We apologize that we couldn't provide a car wash for your vehicle on that particular day, but we'd love to make it up to you. Please feel free to visit us anytime, and we'll be more than happy to treat you to a complimentary car wash. Our top priority is to ensure that all of our clients have a comfortable and stress-free experience with us. Thanks again, and we look forward to seeing you soon! - Martin Chevrolet

November 30, 2023

Awesome they help me out all the time Are Willie Newark with you on time schedule and try to squeeze you in where they can. Even though they're a busy shot, they take their time to explain everything to yo More

by Joey.corrado
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Report | Print
Dec 06, 2023 -

Martin Chevrolet responded

Joey, Thank you for taking the time to leave a review for us at Martin Chevrolet. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! - Martin Chevrolet

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