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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews

945 Reviews of Martin Chevrolet - Service Center

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November 25, 2023

It is a pleasure to do business with all of the service staff. They are always polite and efficient. More

by ANJKARTER
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Nov 29, 2023 -

Martin Chevrolet responded

We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

November 25, 2023

I liked the attention from Ralph . He was very understanding of my car needs made everything so efficient More

by Dpbahena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care! - Martin Chevrolet

November 23, 2023

I was disappointed that the final price was higher than I was told on the phone and than I thought it was going to be when the service started. More

by TimP
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Dec 08, 2023 -

Martin Chevrolet responded

Tim P, We are grateful that you responded to our call about the Service visit and the final bill. Ralph said you both had a successful resolution, and we are thankful for your patronage and anticipate working together again. - Martin Chevrolet

November 23, 2023

Oil leak. They repaired terrible job done. Never go back Never go back or recommend Martin chevy More

by Prosirv
Recommend Dealer
No
Employees Worked With
Colin Bennett, Colin Bennett
Nov 29, 2023 -

Martin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 459-4000 to discuss your concerns, as your satisfaction is of utmost importance to us. - Martin Chevrolet

November 23, 2023

Friendly. Helpful. Easy to work with Friendly and helpful staff. They go above and beyond to make sure customers are satisfied. More

by mksilversax
Recommend Dealer
Yes
Employees Worked With
Colin Bennett, Colin Bennett
Nov 29, 2023 -

Martin Chevrolet responded

Thank you for the great review! We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Until next time, take care! - Martin Chevrolet

November 22, 2023

Dealing with Ozzie is always great! ! He’s always very helpful and he’s not pushy like with other dealers. He’s quick to get back to you with any questions or concerns. More

by mao0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Martin Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

November 21, 2023

Have bought 2 trucks from Marten Chevrolet over the years. Have been treated very good . Like how they treat locals and repeat customers More

by Behmpavement behmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Nov 29, 2023 -

Martin Chevrolet responded

Thank you for your kind review and your continued patronage! We really appreciate you taking the time to post a review on our behalf and we look forward to helping you out again in the future! - Martin Chevrolet

November 19, 2023

Everyone is always friendly and inviting. I went in for an oil change and was informed of some other recommended services based on mileage. Everyone I deal with at Martin Chevrolet is friendl More

by tammygrygo
Recommend Dealer
Yes
Employees Worked With
Ociel
Nov 29, 2023 -

Martin Chevrolet responded

Tammy, We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for leaving us this review! - Martin Chevrolet

November 19, 2023

He was very pleasant Greeted me with a smile and was very patient with all of my questions. More

by dmb517
Recommend Dealer
Yes
Employees Worked With
Ociel Cardoso
Nov 29, 2023 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

November 17, 2023

Excellent! Pleasant. Efficient. Very nice and best dealer I've ever worked with. I will always recommend this dealership More

by Wreuter429
Recommend Dealer
Yes
Nov 29, 2023 -

Martin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! We do hope we can be of assistance in the future. Take care! - Martin Chevrolet

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