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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
979 Reviews

979 Reviews of Martin Chevrolet - Service Center

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January 30, 2024

Promp attention upon arrival. Questioned about battery prior to installation. Need tires soon - offered a pricing sheet (I forgot to get it). More

by bmazurek65
Recommend Dealer
Yes
Employees Worked With
Colin Bennett, Colin Bennett
Feb 26, 2024 -

Martin Chevrolet responded

Thanks for the great review! Take care and see you again next time! - Martin Chevrolet

January 30, 2024

Ralph in Service is the best asset to the service team and one of a kind, always going above and beyond as always. Matt from sales is awesome and our experience with purchasing 2 cars from him in 2023 was More

by Linda
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 07, 2024 -

Martin Chevrolet responded

Linda, Thank you for the wonderful review. We're absolutely thrilled to hear your awesome feedback about Ralph, Matt, and Keith! It's our top priority to ensure you get only the best service during your time with us, so knowing we've hit that mark for you just makes our day! If you ever need anything or just have some questions, please remember we're always here for you. Just give us a shout! - Martin Chevrolet

January 30, 2024

Great having the shuttle take me to and from my house. Ralph was great letting me know what needed to be done and how long it would take. More

by Mollieb21
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 05, 2024 -

Martin Chevrolet responded

Thanks for the 4 star rating. We appreciate you taking the time to leave us some feedback. Take care and drive safe! - Martin Chevrolet

January 29, 2024

The service department is good. Fast friendly service. I would definitely recommend the service department to friends and family More

by franktuttle52
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 07, 2024 -

Martin Chevrolet responded

Frank, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

January 28, 2024

AJ was very helpful, down to earth and genuine. We were very happy with our experience. More

by sarah.grupe
Recommend Dealer
Yes
Employees Worked With
AJ
Feb 07, 2024 -

Martin Chevrolet responded

Sarah, We're happy you found AJ to be so supportive during your experience here at Martin Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you. Enjoy that new vehicle! - Martin Chevrolet

January 27, 2024

Ralph was kind and helpful. I called night before, Martin Chevy squeezed me in the next morning due to my radio recall and fixed my car issue fast and promptly. Thank you Franki More

by ginarae7301029
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 07, 2024 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

January 26, 2024

Chevy squeezed us in during a very busy time. Blake was very nice to work with. More

by Nora.j.hyde
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Feb 07, 2024 -

Martin Chevrolet responded

Nora, We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! - Martin Chevrolet

January 26, 2024

Professional and Courteous Staff is professional and Courteous. Their willingness to answer any and all questions about the service on my vehicle was extremely helpful. More

by ront26
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Feb 07, 2024 -

Martin Chevrolet responded

We're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

January 25, 2024

Very Happy with the Mechanical work done on my Car very Happy that I can have John Peshke perform the work that I needed he is Honest and Very Thourough in his work performance. Ralph is a True Gentelman i More

by Dale Eeg
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 05, 2024 -

Martin Chevrolet responded

Dale, We're absolutely delighted to know that John Peschke did an exceptional job with your vehicle! It's fantastic to hear about your satisfaction with his attention to detail. We'll definitely share your kind compliments with both John and Ralph—they'll be so happy to hear it. Looking forward to seeing you again soon. Take care! - Martin Chevrolet

January 24, 2024

My car sat there for over a month as I decided what I wanted to do, as there was numerous things wrong with it. Aaaron kept in touch with me the entire time and regularly checked in. He was beyond patien More

by amebel3
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Feb 05, 2024 -

Martin Chevrolet responded

Thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

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