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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews

945 Reviews of Martin Chevrolet - Service Center

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January 20, 2024

Most of the people in the service department are polite and knowledgeable. I trust what they tell me. More

by terricarter1950
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Bennett
Feb 05, 2024 -

Martin Chevrolet responded

Terri, Thank you so much for your fantastic review! We truly appreciate it. Please remember that we're here for you anytime you need assistance with anything else – don't hesitate to get in touch! - Martin Chevrolet

January 19, 2024

As usual, everything was done to my complete satisfaction. That's why I keep coming back. More

by englishfamilyof4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Thank you so much for stopping by. We're thrilled to hear that you had a great experience with us. Should you have any more questions or need assistance in the future, don't hesitate to drop us a message. We're always here to help!

January 18, 2024

Quick and friendly service. Just needed air put into my tires. All the service with a smile. More

by l.k.
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Feb 05, 2024 -

Martin Chevrolet responded

It's been a pleasure assisting you! Feel free to reach out anytime you need help again. Have a fantastic day! - Martin Chevrolet

January 18, 2024

Love the friendliness and knowledge of the whole Service team. We were informed of the process the whole time! More

by jacobsen.michaelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

We are overjoyed to hear that you've been really happy with the help you've received from us! If you need anything else or have more questions, just give us a shout. We're here to help and can't wait to lend a hand with anything else you might need. - Martin Chevrolet

January 17, 2024

Excellent buying experience. Service department is first class. I highly recommend this dealership. You can't go wrong. More

by Poppa405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Martin Chevrolet responded

We're absolutely dedicated to making sure you're happy! If there's anything else you need or if you have any more questions, just give us a shout – we're here for you and always eager to assist! - Martin Chevrolet

January 17, 2024

Everything is good, i like them. I am very happy with my tahoe and they are very helpful. My favorite contact is Kose is because he is knowledgeable and personable More

by K_y_landscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 18, 2024 -

Martin Chevrolet responded

Your kind words have brightened our day, and we're so grateful for your fabulous feedback. Can't wait to have you back for more great experiences! Thanks a ton! - Martin Chevrolet

January 17, 2024

Very courteous and friendly. Service was completed sooner than the time quoted. Very pleased overall. More

by Pete Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 18, 2024 -

Martin Chevrolet responded

Pete, It's fantastic to hear you had a wonderful experience at Martin Chevrolet! We’re thrilled by your kind words. If there’s anything else we can assist you with, please feel free to get in touch. We’re here for you! - Martin Chevrolet

January 17, 2024

Told me they would check the rear brakes that are drum brakes and he gives me a quote for disc brakes I said those are drum and he’s oh yea drums and I asked what they were replacing for the quote given a More

by mrchevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
January 17, 2024

Recently had warranty service completed that completed in a timely and professional manner. The issue was completely resolved in a much shorter time span than I expected. Thanks to the service team and tech More

by robertskrypek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Robert, We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

January 17, 2024

Last time I was in for a oil change I was there for 2 hours More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Feb 05, 2024 -

Martin Chevrolet responded

Curt, Thank you so much for your valuable feedback! We sincerely apologize for the delay you experienced in receiving your service. We understand how frustrating that can be and we're working hard to make improvements in this area. In the meantime, we truly appreciate your patience and understanding. - Martin Chevrolet

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