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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews

945 Reviews of Martin Chevrolet - Service Center

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January 28, 2024

AJ was very helpful, down to earth and genuine. We were very happy with our experience. More

by sarah.grupe
Recommend Dealer
Yes
Employees Worked With
AJ
Feb 07, 2024 -

Martin Chevrolet responded

Sarah, We're happy you found AJ to be so supportive during your experience here at Martin Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you. Enjoy that new vehicle! - Martin Chevrolet

January 27, 2024

Ralph was kind and helpful. I called night before, Martin Chevy squeezed me in the next morning due to my radio recall and fixed my car issue fast and promptly. Thank you Franki More

by ginarae7301029
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 07, 2024 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

January 26, 2024

Chevy squeezed us in during a very busy time. Blake was very nice to work with. More

by Nora.j.hyde
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Feb 07, 2024 -

Martin Chevrolet responded

Nora, We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! - Martin Chevrolet

January 26, 2024

Professional and Courteous Staff is professional and Courteous. Their willingness to answer any and all questions about the service on my vehicle was extremely helpful. More

by ront26
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Feb 07, 2024 -

Martin Chevrolet responded

We're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

January 25, 2024

Very Happy with the Mechanical work done on my Car very Happy that I can have John Peshke perform the work that I needed he is Honest and Very Thourough in his work performance. Ralph is a True Gentelman i More

by Dale Eeg
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 05, 2024 -

Martin Chevrolet responded

Dale, We're absolutely delighted to know that John Peschke did an exceptional job with your vehicle! It's fantastic to hear about your satisfaction with his attention to detail. We'll definitely share your kind compliments with both John and Ralph—they'll be so happy to hear it. Looking forward to seeing you again soon. Take care! - Martin Chevrolet

January 24, 2024

The service was great did the job in the time frame I was told. Will use again. More

by terrybenton@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Terry, Thanks for letting us know how our team did! If there is anything further we can help you with, please do not hesitate to reach out! - Martin Chevrolet

January 24, 2024

My car sat there for over a month as I decided what I wanted to do, as there was numerous things wrong with it. Aaaron kept in touch with me the entire time and regularly checked in. He was beyond patien More

by amebel3
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Feb 05, 2024 -

Martin Chevrolet responded

Thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

January 24, 2024

Martin Chevy keeps me updated on what services needs to be done on my Chevy Equinox. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 05, 2024 -

Martin Chevrolet responded

Tim, Thanks for the 5 star rating. We appreciate you taking the time to leave us some feedback. Take care and drive safe! - Martin Chevrolet

January 24, 2024

They were forthcoming about what they could/ could not do. They went out of their way to make sure to replace what they thought was a lost key fob. Most importantly, they were courteous. More

by rbshir
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Feb 05, 2024 -

Martin Chevrolet responded

Thank you for the review. We appreciate you choosing Martin Chevrolet as we know there are lots of other choices out there. We look forward to helping you again next time. Thanks again! - Martin Chevrolet

January 23, 2024

Great service and answered all my questions. Very friendly and helpful Smile on face. Went above and beyond More

by Gcillo
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 05, 2024 -

Martin Chevrolet responded

Your positive review really brightens our day and encourages us to continue delivering first-rate care. Remember, we're always here for you, so if there's anything else you need, just give us a shout. We're eager to assist you further! - Martin Chevrolet

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