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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,059 Reviews

1,059 Reviews of Martin Chevrolet - Service Center

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June 24, 2025

Good 5 Good better than most vehicle dealers I've ever dealt with I would buy another Chevy from Martin if they need arises More

by ortizray
Recommend Dealer
Yes
Employees Worked With
No
Jul 03, 2025 -

Martin Chevrolet responded

Your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

June 23, 2025

We were given a lot of help and information to help us choose the tight car More

by Sena.ekberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Martin Chevrolet responded

Sena, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know! - Martin Chevrolet

June 23, 2025

I always have a positive experience with Martin Chevrolet. Everyone was friendly and my service was completed in the estimated time provided to me. Paul Baumgartner is the best and wouldn't trust More

by connieborucki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Martin Chevrolet responded

Connie, Thank you for your kind words and this wonderful review about Paul and the team here at Martin Chevy! We sincerely value your business and look forward to your next visit! Until then, enjoy that Corvette! - Martin Chevrolet

June 20, 2025

i was treated well and my vehicles problem was diagnosed and fixed. Thank you Martin Chevy More

by kpeve82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Martin Chevrolet responded

Thank you for your feedback! Reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us! - Martin Chevrolet

June 20, 2025

When i got the car back it ran better then new. They were quick to fix and great to deal with More

by MEATBALL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Martin Chevrolet responded

Thank you so much for the awesome review! We're thrilled you had a great experience, and we can't wait to see you again whenever you need service or a new ride! - Martin Chevrolet

June 19, 2025

My first time to the service area and step out the car and was not greeted by anyone I had to ask what to do. More

by jella2008
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OC Cardoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Martin Chevrolet responded

We sincerely apologize for not greeting you upon your arrival and appreciate your understanding. We never want our guests to feel overlooked and will strive to make your next visit an enjoyable and seamless experience! Thank you for your valuable feedback and your patience. - Martin Chevrolet

June 18, 2025

This was my first visit. Service writer was very poor with communication as to what and when my car would be done. More

by Orange crush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OC Cardoso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Martin Chevrolet responded

Oh no! We're really sorry about the miscommunication and not getting off to a great start with you. We truly apologize for any inconvenience this might have caused. Please give us another chance in the future to show you how dedicated we are to providing exceptional service. We value your understanding and look forward to making it right! - Martin Chevrolet

June 12, 2025

The dealership is always clean and the Sales and Service teams are very courteous and helpful. More

by atecoengines
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Arliskis
Jun 20, 2025 -

Martin Chevrolet responded

We appreciate you taking the time to leave us this feedback. Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

June 12, 2025

They did a great job kept me informed, gave me correct information about my warranty More

by eddean789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Martin Chevrolet responded

Thanks for your praise and kind comments about our team. Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

June 10, 2025

I had been trying to fix a difficult problem with my Houlden/Chevy SS for almost 2 years. 3 visits to my local Chevy dealer and one with a LS specialized service center left the problem unresolved..... More

by Bob.nowak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Jun 20, 2025 -

Martin Chevrolet responded

Bob, Wow, what an awesome review! We think Paul is amazing too, and we’re so happy your SS is running at its best. Thank you so much for the kind words and recommendation. We’d love to see you again whenever your beautiful ride needs service! - Martin Chevrolet