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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
995 Reviews

995 Reviews of Martin Chevrolet - Service Center

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February 16, 2025

Service is always great and everyone there is very pleasant along with helpful and attentive. More

by mikeb157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

Mike B, We're glad to hear that our team was helpful and attentive! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet. Thanks again! - Martin Chevrolet

February 06, 2025

Wow absolutely the best Chevy dealership I have been to in Northern Illinois! Blake was awesome for helping me out, I called the wrong dealership for an oil change and received the wrong information but B More

by williamwittkamp1603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Martin Chevrolet responded

William, We're thrilled to read your fantastic review! Blake truly shines at going above and beyond, and we're so happy you noticed his hard work. If you ever need more help or anything else, just give us a call! - Martin Chevrolet

February 05, 2025

Very satisfied, customer seemed to matter so most likely I’ll be back -I don’t give 5s More

by Dopkemd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Martin Chevrolet responded

Thank you for the 4-stars! We really appreciate you taking the time to let us know you were satisfied with your visit and hope we see you again next time! - Martin Chevrolet

February 05, 2025

Service always great informative Ralph always helpful and lets u know what's going on More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Martin Chevrolet responded

Jeff, Thank you so much for taking the time to post this great review on DealerRater. We really appreciate it and strive to do our best for all of our customers. I'm sure Ralph will be glad to hear he was helpful and you appreciated that. We look forward to seeing you again next time! - Martin Chevrolet

February 04, 2025

As always service is great. Time is reasonable. Splenda would be nice in the refreshment area. More

by acct2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Martin Chevrolet responded

Thank you for the great rating and the suggestion! We will be sure to keep it in mind for the future! - Martin Chevrolet

February 04, 2025

Fast and helpful service. Got my truck diagnosed in about an hour. Helped me get my extended warranty information and coverage figured out. Gave me a ride home so I didn’t hav More

by Chevymom52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Martin Chevrolet responded

So happy to hear everything was done quickly and you're pleased with the results! Thanks so much for recommending us! - Martin Chevrolet

January 31, 2025

OCell is my favorite service advisor . He always goes above and beyond my expectations. Would recommend. More

by borden58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Thank you again for letting our team know how we did! We look forward to helping again in the future. - Martin Chevrolet

January 31, 2025

Extremely helpful, informative and friendly. Very knowledgeable about their products. They are also very accommodating will service is being done. More

by momduck6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet for your automotive needs! We'd love to assist you further, so please feel free to contact us anytime with questions or if you're interested in exploring more options. Looking forward to seeing you again! - Martin Chevrolet

January 26, 2025

It was clean. Everyone was very nice. Good experience. Nice staff. Exactly what I want when I go to a dealership. More

by Ackapsalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Martin Chevrolet responded

Ackapsalis, We are very happy to have provided you with such a positive experience! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

January 23, 2025

Most immaculate clean dealership in Illinois, service is impeccable! Image tells you everything of what to expect, thank you! More

by Christine Paladin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Martin Chevrolet responded

Christine, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet