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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
979 Reviews

979 Reviews of Martin Chevrolet - Service Center

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September 06, 2024

Very helpful and listened intently identifying the issue right away and apologized for the inconvenience explaining what what happened and fixing it quickly. More

by colson30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt
Sep 09, 2024 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet and for trusting us with your vehicle repairs. If there is anything further we can help you with, please let us know! - Martin Chevrolet

September 05, 2024

Treaty fair, All promises kept. . and always nice to get back a clean vehicle. Dealing with Duane’s son was pleasant. My repairs were not cheap, but I am confident they were done cor More

by ridewithjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

Jim, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review! - Martin Chevrolet

September 04, 2024

Always a great experience at Martin Chevy. From the outstanding sales force to the finance department and let’s not forget the service department! Great people, great dealership! More

by hdbyyker97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Chiodo
Sep 09, 2024 -

Martin Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

September 01, 2024

Have received good and quick service. Everyone who I have. dealt with has been very courteous. More

by wiscubfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

August 29, 2024

Very professional I was really satisfied I like the way they did the protection on the car More

by Bellanotte1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

Thank you! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Thanks again! - Martin Chevrolet

August 29, 2024

Great service. The communication was excellent. The service was completed in a timely manner. I enjoy working with Ralph More

by lilbeauchamp82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out! - Martin Chevrolet

August 28, 2024

Excellent Service in the Service Department! They always takes care of me. Ask for Ralph, he is the man! More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

JK, Thank you for your kind words about Ralph! We really appreciate the positive review and hope to see you again next time! - Martin Chevrolet

August 27, 2024

Very quick oil change, in and out within the hour they promised and not pushed to purchase anything additional. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Martin Chevrolet responded

Larry, Thank you for the 5 star review! It is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know! - Martin Chevrolet

August 23, 2024

Worst service ever! One week later after getting my car dropped off, it wouldn’t even start to drive it into my garage and they had to tow my car back to Martin Chev fr More

by Mary Joslyn
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Bennett
Sep 20, 2024 -

Martin Chevrolet responded

Mary, We appreciate your feedback and we're sorry to hear about the fuel pump issue you experienced with your vehicle so soon after your recent visit for an unrelated matter. We're grateful for the opportunity you gave us to replace your fuel pump at no charge to assist you in resolving the problem. We hope your vehicle is now running great. Take care! - Martin Chevrolet

August 23, 2024

First time ever, poor communication. Never sent updates. Called for service, on hold 10 min 2x’s. More

by Ilmommab1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Martin Chevrolet responded

Thank you so much for your high star rating. We'd love to hear more about your experience. Would you mind giving our service manager, Duane Hill, a call at 815-459-4000? - Martin Chevrolet

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