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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
945 Reviews

945 Reviews of Martin Chevrolet - Service Center

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June 12, 2024

Always attentive helpful and thorough in checking out our cars. Thank you for taking such good care More

by heidiannlara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Martin Chevrolet responded

Thank you for your praise and kind comments about our team. If you're ever in need of more help, please let us know! - Martin Chevrolet

June 09, 2024

Martin Chevrolet has a superb service department. The service associates know their jobs and diagnose expertly. I am impressed with their policy of each visit beginning with a front end wheel alig More

by JLF and WKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Martin Chevrolet responded

We're thrilled to hear that we exceeded your expectations! We'll definitely share your gratitude with Ralph for his wonderful assistance. We can’t wait to see you again soon! Take care! - Martin Chevrolet

June 08, 2024

I bought my car from Martin Chevrolet over five years ago. I bring it there for service always treated with respect like I’m a new customer. Thank you Martin Chevrolet. The service department is the best More

by DVGORSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Simpson sales rep, Colin Bennett
Jun 21, 2024 -

Martin Chevrolet responded

Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

June 07, 2024

Knowledgable dealer who knows my diesel and comfortable with their work. Punctual, clean and on the road again. More

by EH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Jun 21, 2024 -

Martin Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

June 06, 2024

Very courteous and knowledgeable Customer Service. I like the fact that they wash your car and leave a water in the cup holder you to have on the way home. More

by katiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Martin Chevrolet responded

Katiam, We really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

June 05, 2024

Great confident generous on time. Worthy nice patience courtesy affordable reliable good work greT staff More

by Ow100268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much again for your feedback! - Martin Chevrolet

May 30, 2024

My battery died on a holiday and they came and juice and drove it to your dealership. The people were amazing, very very nice. More

by nancypawlak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Bennett
Jun 05, 2024 -

Martin Chevrolet responded

Nancy, Thanks for giving us a call! It was our pleasure to assist you in getting your vehicle up and running smoothly! Come see us again for any future needs! - Martin Chevrolet

May 29, 2024

Good customer service. Friendly staff.They get you in and out in a decent time. More

by lisalbarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Jun 05, 2024 -

Martin Chevrolet responded

Lisa, Thank you! We have been working hard to improve our wait times and we hope to impress you even more next time! - Martin Chevrolet

May 22, 2024

Joey in sales was an excellent ambassador for Martin Chevy. He walked with me through the entire process. Your used sales manager listened and delivered as well. You have a new friend in me. More

by Bobby A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Martin Chevrolet responded

Bobby, Thank you for giving us the opportunity to help you find the perfect vehicle! We always love making new friends and are thrilled that we could assist you. Take care and enjoy your new vehicle! - Martin Chevrolet

May 22, 2024

Very pleasant experience. Prices competitive, clean, comfortable waiting room. Mac Computers to use and TV’s so you can watch them work on your car. 👍🏻 More

by Schmthaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Martin Chevrolet responded

Thanks for the excellent rating and review! We appreciate you choosing Martin Chevrolet and hope to see you again next time! - Martin Chevrolet

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