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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
995 Reviews

995 Reviews of Martin Chevrolet - Service Center

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March 06, 2025

I bought my car in because a warning light was on. Ralph took my request and it was discovered that light did not show a major problem. However, several things beyond that were found needing to be fix More

by LOIST628
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know their names, but the ladies at the checkout were helpful in finding me the ride home.
February 28, 2025

Ralph has been very helpful in trying to figure out a problem with the battery in my car. He is honest and straightforward in answering questions and explaining things. He communicates well! More

by Katherinek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

Katherine K, We're glad to hear that our team was helpful, honest, and straightforward in helping you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet. Thanks again! - Martin Chevrolet

February 27, 2025

Great service Blake kept me informed about everything that was happening to my car and when it would be done More

by OWN5DOXIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

Thanks for the five-star rating and review! We're so happy you had a great experience with Blake. Keep us posted if there is anything further we can help you with! - Martin Chevrolet

February 26, 2025

Great experience over all. Great employees always friendly very helpful. Ralph is amazing, also shot out to Ed who is also amazing!!! More

by agarcia63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed
Mar 03, 2025 -

Martin Chevrolet responded

Thank you for the great review! We will be sure to pass along your kudos to the team here at Martin Chevrolet, especially Ralph and Ed! Thanks again! - Martin Chevrolet

February 23, 2025

5 stars. That should tell you. I've already filled out a review for this. More

by MSLRFRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

Thanks for the 5 star rating and for taking the time to post a review! Take care and drive safe! - Martin Chevrolet

February 23, 2025

Ralph is a great service manager takes care of all my needs. Keeps me informed on what is needed and how long it will take More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

Dean, Thank you for your review and your kind words about Ralph. We will be sure we let him know you appreciate his services! - Martin Chevrolet

February 22, 2025

great sevice and great service people . ....and free coffee..Very quick , did not have to wait long More

by CHEF86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Martin Chevrolet and we hope to see you again next time! - Martin Chevrolet

February 21, 2025

Service department is professional and helpful, and they get it done without the up sale. Thanks guys!!! More

by hough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

Thank you for the wonderful review! If anything else comes up, give us a call! We are always happy to help! - Martin Chevrolet

February 19, 2025

Excellent service and staff. Beautiful facility. I’ve bought m my last 3 cars at Martin. Couldn’t be happier! More

by LAWCRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

We’re so thrilled to have you back! It means the world to us that you chose us again. Thank you for your wonderful review—can’t wait to see you next time! - Martin Chevrolet

February 16, 2025

Always been treated great, kept informed and highly satisfied with the service. Been a customer for over 20 years. More

by englishfamilyof4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Martin Chevrolet responded

Thank you! We appreciate you choosing Martin Chevrolet and hope you enjoy many miles in your new vehicle. Come see us again! - Martin Chevrolet

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