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This rating includes all service center reviews, with more weight given to recent reviews.
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1,039 Reviews of Martin Chevrolet - Service Center
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June 07, 2025
Well I went to the service center and all the people treated me very good and when I went in to pick up my truck it was completely cleaned inside and out. Martin Chevy gave me a great deal on tires moun treated me very good and when I went in to pick up my truck it was completely cleaned inside and out. Martin Chevy gave me a great deal on tires mounted and balanced I live over a hour away and from now on this is the only place I will taking my truck for any kind of service. Thank you for taking care of me More
by rwhowe.rh
Verified CustomerEmployees Worked With
Other Employees :
My sales man Ed I hope I got that right
June 07, 2025
Always Great service at Martin Chevrolet in Crystal Lake. Thank you to the awesome techs Thank you to the awesome techs More
by lillyunique
June 06, 2025
Very accommodating with time and schedule. Great communication and customer service. Will continue to service my Chevy Blazer at Martin for all its needs. Great communication and customer service. Will continue to service my Chevy Blazer at Martin for all its needs. More
by C Campbell
June 05, 2025
Polite, courteous, efficient, respectful and a dealership that is within my budget.Clean and friendly. that is within my budget.Clean and friendly. More
by Anniepup2015
Employees Worked With
May 31, 2025
Chris was very professional, courteous and knowledgeable. He talked to me about the repairs needed. He told me when the work might be done and it was. He always took time to review things with me and answer He talked to me about the repairs needed. He told me when the work might be done and it was. He always took time to review things with me and answer my questions. A pleasure to work with. More
by smith1027
Employees Worked With
May 31, 2025
Chris was very helpful and even went out of his way to help us out as best as possible, this was including answering a phone call on his day off. Thank you Chris for everything you do. help us out as best as possible, this was including answering a phone call on his day off. Thank you Chris for everything you do. More
by didyto312
Employees Worked With
May 30, 2025
Chris was super professional and he made sure my truck was done in a timely manner. was done in a timely manner. More
by hough
Employees Worked With
May 26, 2025
Everyone that I have worked with at Martin Chevrolet has been great. They are very knowledgeable and kind. Great dealership. been great. They are very knowledgeable and kind. Great dealership. More
by raymartell
May 23, 2025
Worst service department I have ever encountered. Rude, lazy, incompetent, and unprofessional at every opportunity. Called in advance to schedule a simple repair. First available appointment is alway Rude, lazy, incompetent, and unprofessional at every opportunity. Called in advance to schedule a simple repair. First available appointment is always two weeks out. First appointment, did not have the part and kept me waiting over 4hrs just for a ride home. Second appointment, still didn't have the right parts, kept the vehicle all day and didn't even bother to call to update me. Third appointment, they forgot they had asked me to come in, made to wait, treated disrespectfully. After almost 3 months and 4 visits the vehicle still is not fixed. Anytime I call I am out on hold for a long period of time only to be brushed off and told to bring the vehicle in a few weeks. Worst service department. Worst customer service. Ralph and the other service writer are both completely rude and incompetent. More
by Not interested
