
Martin Chevrolet
Torrance, CA
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Stuart, Jeff, Lou, and Louis were the consummate professionals. The buying process was smooth right from the start. The amount of information these men possessed was extraordinary. They knew the veh professionals. The buying process was smooth right from the start. The amount of information these men possessed was extraordinary. They knew the vehicle specs, the incentives, my lease turn in particulars, DMV, everything. I love my new Equinox EV. Fabulous vehicle! Fabulous dealership! Tremendous experience! More
Dealership was excellent, patient, professional and worked hard to get us good deals on two cars we bought that day. I do have a beef with GM finance though. worked hard to get us good deals on two cars we bought that day. I do have a beef with GM finance though. More
First , I really wanna make sure to say that Arturo is a ROCKSTAR !! From the 1st initial contact he was super professional. I really appreciate that he had my new 2025 Cacti Green Chevy Trax Activ waiting ROCKSTAR !! From the 1st initial contact he was super professional. I really appreciate that he had my new 2025 Cacti Green Chevy Trax Activ waiting and ready for me to test drive. I had shopped around at 3 other dealerships ( Felix, Santa Ana Gauranty , and Temecula ) and honestly felt that Arturo gave the best service !! I also really want to thank and recognize Pablo the sales manager . Him and Arturo went above and beyond to make sure I received the absolute best price !! It was basically 3rd period , empty net , and Arturo and Pablo won the game !!! I can not thank them enough, you have an excellent team working for you and should feel very proud and lucky to have them !! I Love my new Trax , THANK YOU MARTIN CHEVROLET !! More
Wonderful Experience Internet Sales Manager Aaron Lear was Excellent. Super helpful and excellent customer service. I plan to buy ALL my cars through him exclusively and refer all my friends and colleag was Excellent. Super helpful and excellent customer service. I plan to buy ALL my cars through him exclusively and refer all my friends and colleagues. More
My last visit is very expensive especially just to change my car battery $300 plus is to much. I did ask how much will cost me to do the service I was "REPLIED" I do not know. I know I do have to pay the bil my car battery $300 plus is to much. I did ask how much will cost me to do the service I was "REPLIED" I do not know. I know I do have to pay the bill although I know its a lot of money. But it do not stop me to seek a better company. I was with Cormier Chevrolet and I left for the reason that I was being over charge. This is the worst service I ever had even though I was with your company for so many years. I guess time to move on. More
I brought my 2019 Chevy Silverado TrialBoss in for warranty service for a known transmission issue. Shifting the truck into reverse and drive causes the truck to clunk hard and lunge forward or backwa warranty service for a known transmission issue. Shifting the truck into reverse and drive causes the truck to clunk hard and lunge forward or backward depending what gear you're in. Also taking off from a light the trans appears to slip before engaging and making the truck make a jolting clunk before driving. I make all this aware to the Service manager and he instead brushed it off and asking me to pay $775 dollars to flush the transmission 3 times which sounds ridiculous I have to pay when my truck is under warranty. I eve n verified my truck have full drive train warranty. I will be seeking litigation as this is horrible customer service. I am also now part of a forum with other Silverado owners experiencing the same dealer horrors stories refusing to take accountability for an obvious faulty transmission which is fully documented and pursued by Class Action law suite. More
Every time I come to Martin Chevrolet they are open, honest and transparent (and very detailed) about the current state of my car - what needs to be done now, what is upcoming in terms what needs to be honest and transparent (and very detailed) about the current state of my car - what needs to be done now, what is upcoming in terms what needs to be done in the future and how they care about not only the car they are servicing, but also about the customer they serve More
I wouldnt know what to do without martin chevrolet I wrote a horrible review thinking that it was the shop since it had to keep going back and forth when martin chevrolet did a different type of diagnos wrote a horrible review thinking that it was the shop since it had to keep going back and forth when martin chevrolet did a different type of diagnostic and found the intake was bad but who would think a car woth 50,000 needed a new engine from a car I bought from carvana they put up with me and found out what was going on why the check engine light would go on and off and made sure silver rock the extended warranty took care of the problem they handled everything getting the engine from silver rock putting it in and making sure it ran great so if anybody read my last post I will apologize and I say nothing but good things about martin chevrolet if your lucky enough to bring your car to them you'll have a great experience More