Martin Chevrolet
Torrance, CA
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My last visit is very expensive especially just to change my car battery $300 plus is to much. I did ask how much will cost me to do the service I was "REPLIED" I do not know. I know I do have to pay the bil my car battery $300 plus is to much. I did ask how much will cost me to do the service I was "REPLIED" I do not know. I know I do have to pay the bill although I know its a lot of money. But it do not stop me to seek a better company. I was with Cormier Chevrolet and I left for the reason that I was being over charge. This is the worst service I ever had even though I was with your company for so many years. I guess time to move on. More
I brought my 2019 Chevy Silverado TrialBoss in for warranty service for a known transmission issue. Shifting the truck into reverse and drive causes the truck to clunk hard and lunge forward or backwa warranty service for a known transmission issue. Shifting the truck into reverse and drive causes the truck to clunk hard and lunge forward or backward depending what gear you're in. Also taking off from a light the trans appears to slip before engaging and making the truck make a jolting clunk before driving. I make all this aware to the Service manager and he instead brushed it off and asking me to pay $775 dollars to flush the transmission 3 times which sounds ridiculous I have to pay when my truck is under warranty. I eve n verified my truck have full drive train warranty. I will be seeking litigation as this is horrible customer service. I am also now part of a forum with other Silverado owners experiencing the same dealer horrors stories refusing to take accountability for an obvious faulty transmission which is fully documented and pursued by Class Action law suite. More
Every time I come to Martin Chevrolet they are open, honest and transparent (and very detailed) about the current state of my car - what needs to be done now, what is upcoming in terms what needs to be honest and transparent (and very detailed) about the current state of my car - what needs to be done now, what is upcoming in terms what needs to be done in the future and how they care about not only the car they are servicing, but also about the customer they serve More
I wouldnt know what to do without martin chevrolet I wrote a horrible review thinking that it was the shop since it had to keep going back and forth when martin chevrolet did a different type of diagnos wrote a horrible review thinking that it was the shop since it had to keep going back and forth when martin chevrolet did a different type of diagnostic and found the intake was bad but who would think a car woth 50,000 needed a new engine from a car I bought from carvana they put up with me and found out what was going on why the check engine light would go on and off and made sure silver rock the extended warranty took care of the problem they handled everything getting the engine from silver rock putting it in and making sure it ran great so if anybody read my last post I will apologize and I say nothing but good things about martin chevrolet if your lucky enough to bring your car to them you'll have a great experience More
I’d been looking for an extra vehicle to bop around in for task and little Knick knack task. I finally found the truck I wanted so I reached out. Andy and Scott made it super easy. I got it all squared aw for task and little Knick knack task. I finally found the truck I wanted so I reached out. Andy and Scott made it super easy. I got it all squared away from 100+ miles away. When I showed up Sunday morning, I was in and out of the dealership in less than 1 hour. Finance guy was efficient and the vehicle was as promised. Quick and easy. More
Brought the car back in after only after picking up 2 days prior for the same issue they had to order parts after picking car up had to bring it back they forgot to bolt the air filter so getting air int days prior for the same issue they had to order parts after picking car up had to bring it back they forgot to bolt the air filter so getting air into engine was running horrible brought it back because it still wasn't shifting correctly they did something to it unknown told to drive it and see how it felt called them the same day told them the car was having issue when I put the car in reverse and I take my foot off the brake the car exceletated without putting my foot on the gas pedal the same as in drive car just takes off without putting my foot on the gas pedal which is dangerous took it back they're saying it's normal and since the code isn't coming on they did they're job they did it twice 1st time for almost 800.00 second tune 2 days after the first job another 1300.00 and when they do the camshaft which is what they repaired twice they have to reprogram the computer and they stated they had an issue with that now since no code on even though they caused this issue I have to go in network mechanic for my extended warranty if It has to go back to the dealership I have to get permission but wait will another mechanic. Want to repair someone else's issue or is that they'll say has to go back to the person who did the camshaft which is part of the transmission and engine they really put me in a bad place car is unsafe and now I've gotta spend 2 days of my time going from mechanic to mechanic getting permission fir repairs that shouldn't be there if it was done correctly but martin chevrolet says it's normal for a car to excelerate in drive and reverse without using the gas pedal and they won't check it even though they did the work not good customer service More