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Martin Chevrolet

Crystal Lake, IL

4.7
2,151 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,151 reviews

October 14, 2024

This dealership treats each customer as a friend. They explain what they will do, and give you a competitive price. More

by cllinda328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt, Patrick Frazier
Oct 28, 2024 -

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! - Martin Chevrolet

October 12, 2024

Friendly staff. Nice service department. First time visiting and I will continue to do service here. More

by scottbubrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Martin Chevrolet responded

Scott, Thank you so much for the positive review! We look forward to your next visit! Take care! - Martin Chevrolet

October 12, 2024

I Felt as if I was an important customer! Very good experience. Glad I bought my car from Martin. More

by Steveiborg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt, Patrick Frazier
Oct 25, 2024 -

Martin Chevrolet responded

Steve, You ARE an important customer! Thank you for the kind review. We are always glad to see you! - Martin Chevrolet

October 11, 2024

The whole team there to me are just plain great to me! will buy again. More

by garykoch180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Martin Chevrolet responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

October 10, 2024

Martin Chevy is always clean. Blake and other advisors are always very efficient and helpful. Waiting area is comfortable and has something for everybody. Bathrooms clean - A must More

by CFK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt
Oct 25, 2024 -

Martin Chevrolet responded

We're so glad to hear you had a comfortable and stress-free experience with us! Thanks so much for sharing your feedback with our team. We can't wait to help you again in the future. Take care! - Martin Chevrolet

October 10, 2024

Matt took my parameters for a new used car and solved my hunt. I got just what I wanted. More

by Bittnerdc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Martin Chevrolet responded

Thank you for the wonderful rating and review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit! Enjoy your new ride! - Martin Chevrolet

October 09, 2024

Organized, fast and friendly. Always a pleasure at Martin Chevy. Free oil changes and car washed too! Can’t beat that! More

by hdbyyker97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Chiodo
Oct 28, 2024 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care! - Martin Chevrolet

October 09, 2024

Friendly, efficient and professional. I always go to this dealership for service on my Chevy. More

by jjscaletta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

October 09, 2024

Martin Chevrolet is a class act. Had a situation with some tires on our sons equinox that were wearing very fast , they replaced all 4 tires under warranty. Ralph helped with all th More

by SRSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Martin Chevrolet responded

Sean, We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

October 09, 2024

I made an appointment for a computer update on my Tahoe. I was told it would take about 1.5 hours. When I got there, I told about 2 hours. It took 3 hours and 20 minutes. If I knew that it was going to More

by gracelinnane
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Cordt
Oct 28, 2024 -

Martin Chevrolet responded

Grace, We're truly sorry to hear that your recent service experience with us didn't meet your expectations. Software updates can be tricky when it comes to timing, and we should have been more transparent about this from the beginning. In the future, please know that we're more than happy to offer you a shuttle ride while you wait for your service to be completed. Your satisfaction is our priority, and we truly appreciate your feedback as a valued customer. Thanks for letting us know, and we'll ensure a better experience next time. - Martin Chevrolet

Oct 28, 2024 -

gracelinnane responded

A shuttle ride was never mentioned or an option.

Oct 28, 2024 -

Martin Chevrolet responded

Grace, We apologize for that oversight on our part! Please remember that whenever you visit us for service, you're always welcome to use our shuttle service for a ride and we'll also arrange a return shuttle ride when your service is complete. If we ever forget to mention this again, just know that it's always available to you! - Martin Chevrolet

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