Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Martin Chevrolet
Crystal Lake, IL
2,151 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,151 reviews
October 17, 2024
Best service dealership in the Northwest Suburb, the staff is friendly and knowledgeable, the dealership is very clean and modern. staff is friendly and knowledgeable, the dealership is very clean and modern. More
by lpowers76
Verified Customer
October 17, 2024
Scheduling service was quick and easy. Check in was professional. Time duration was as promised. Service performed was excellent. I will definitely return to Martin for future needs. Thank Check in was professional. Time duration was as promised. Service performed was excellent. I will definitely return to Martin for future needs. Thank you to Paul More
by ROGER
Employees Worked With
Other Employees :
Paul Baumgartner & Duane Hill , Samantha Cordt, Patrick Frazier
October 17, 2024
Ralph is always so pleasant, always has a smile on his face and very friendly. I would recommend Martin Chevy! We have bought two vehicles there. AJ Chiodo. & Mike Lakahani are awesome salesman! face and very friendly. I would recommend Martin Chevy! We have bought two vehicles there. AJ Chiodo. & Mike Lakahani are awesome salesman! More
by momracecar61
October 16, 2024
Was treated and spoke to very nicely explain everything about the new electric Blazer or bronco I forget which one it was about the new electric Blazer or bronco I forget which one it was More
by sk1039
October 16, 2024
Always fantastic. Very happy with everyone and all the service. Definitely would recommend them to family and friends Very happy with everyone and all the service. Definitely would recommend them to family and friends More
by Dkiedrowski
October 16, 2024
We came in with a few options in mind. Adam and his colleagues were extremely helpful in comparing all the options and making sure we truly got what we envisioned. Adam was patient while w Adam and his colleagues were extremely helpful in comparing all the options and making sure we truly got what we envisioned. Adam was patient while we weighed the pros and cons of each car and we felt absolutely no pressure to come home with a car that day. He was a pleasure to work with and we cannot wait to continue to work with him in the future! More
by Kakers31
October 15, 2024
On the multi point vehicle inspection, it was listed that the wiper blade-rear was marked in green which is checked and ok. This is inaccurate as the rear wiper blade doesn't work. So the question arises, the wiper blade-rear was marked in green which is checked and ok. This is inaccurate as the rear wiper blade doesn't work. So the question arises, did the technician just check boxes in green and really didn't check the car. The "completely satisfied" is far from accurate as I was completely dissatisfied with my services knowing that the technician didn't perform each inspection. Also online has a special for 6 quarts of oil change for $59.95. The report says its refilled with 6 quarts but I was charge what appears to be for 8 quarts special online at $69.95. Once again, this appears to be something that was not looked at again. My question is how is Martin Chevy going to handle these issues to make a dissatisfied customer a satisfied one? More
by a4grimes
October 15, 2024
First experience with service since my recent purchase. Thank you for addressing All of my concerns regarding tire replacement / rims. Did a nice job! Thank you for addressing All of my concerns regarding tire replacement / rims. Did a nice job! More
by Ron
Employees Worked With
Other Employees :
Samantha Cordt, Patrick Frazier
October 15, 2024
Great people to work with, very professional and courteous. Overall, a very positive and rewarding experience. courteous. Overall, a very positive and rewarding experience. More
by loeding1995
October 15, 2024
Been a fully satisfied customer since 2011. I think that says it all. Will continue using Martin in the future. I think that says it all. Will continue using Martin in the future. More
by englishfamilyof4
Employees Worked With
