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Martin Chevrolet

Crystal Lake, IL

4.7
2,177 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,177 reviews

November 10, 2024

Would be nice if they had a screen in the waiting room so you knew when your vehicle would be ready. Communication could improve. More

by Legood56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Martin Chevrolet responded

Thanks so much for your awesome suggestion about a status board! We'll definitely work on keeping you updated more effectively next time you're here. Your feedback is super valuable to us! - Martin Chevrolet

November 10, 2024

The Martin dealership has always provided us with honest, topnotch ,affordable service. Always,on time and profffesionally done. More

by Morgans5828
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Nov 20, 2024 -

Martin Chevrolet responded

Thanks a bunch for your kind words about Martin Chevrolet! Feel free to get in touch if there's ever anything else we can help with! - Martin Chevrolet

November 08, 2024

Pleasant to deal with. Listen carefully to my concerns and responded respectfully and was very helpful! More

by gdtrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

November 08, 2024

As always martin chevy takes care of us with up front prices and great service. More

by vette97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Nov 20, 2024 -

Martin Chevrolet responded

Thank you for the wonderful review! We sure to appreciate it! - Martin Chevrolet

November 07, 2024

BEWARE. I would give it fewer stars if it let me. I didn't want to give a review because I try to let things go but they are asking me to now via email. Not More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Martin Chevrolet responded

Thank you for your feedback. We would really love the opportunity to discuss your review & experience with you. Could you give our service manager, Duane Hill, a call at 815-459-4000 at your soonest convenience? - Martin Chevrolet

November 07, 2024

Very professional service k completed in a timely manner at a fair price! Will definitely service with them again! Thx More

by medmiston85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Martin Chevrolet responded

Thank you! We are so grateful for your feedback and we really appreciate your business too! Take care! - Martin Chevrolet

November 06, 2024

Outstanding sales and service departments as well as the family friendly support staff. They have always been helpful and accommodating More

by hdbyyker97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Chiodo
Nov 08, 2024 -

Martin Chevrolet responded

Thank you! We are thrilled to read such a nice review! Take care and see you again next time! - Martin Chevrolet

November 05, 2024

Worked with Ralph in service to get the new black bowties put on my 2021 Blazer. Only took 1 hour to install. Very satisfied with the work. More

by michael_rosendahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Martin Chevrolet responded

Michael, Those black bowties are looking sharp! Thank you for the great review! - Martin Chevrolet

November 05, 2024

Attentive to your needs. Honest with their service. Precise with appointments promised. Clean waiting area and bathrooms. More

by denny
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Martin Chevrolet responded

Denny, Thank you! We want all of our customers to have an attentive and honest experience with us! Come back and see us again for any future needs! - Martin Chevrolet

November 04, 2024

Had an appointment for oil change and later added tire rotation to take 2 hours. More

by jfaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Nov 08, 2024 -

Martin Chevrolet responded

We truly appreciate your patience with us! We always aim to get everyone served promptly, though sometimes we miss the mark. Thank you for your understanding, and we’re excited to make your next visit a fantastic 5-star experience! - Martin Chevrolet

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