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Martin Chevrolet

Crystal Lake, IL

4.7
2,154 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,154 reviews

May 13, 2023

Wow! What an incredible experience. It took almost three years, but it was worth the wait. We worked with Corvette Specialist, Ed Mouton, from start to More

by FDRACER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Jun 05, 2023 -

Martin Chevrolet responded

Scott & Charity, Thank you immensely for your considerate review! We truly value the time and additional effort you've taken to share your feedback. We firmly believe that it's essential for our customers to hear directly from fellow customers about their wonderful experiences. Our goal is to make sure everyone who visits us will gladly recommend us to their friends and family, and we're thrilled to know you concur! From all your friends at Martin Chevrolet, enjoy your new Corvette! - Martin Chevrolet

May 12, 2023

The service was very friendly and helpful. Ver good customer service. It is great that Paul B came over to explain what needed to be done to change the trans filter. More involved than I thoug More

by LorenD
Recommend Dealer
Yes
Employees Worked With
Ociel
Jun 05, 2023 -

Martin Chevrolet responded

Loren, It's truly a pleasure to have you as our valued customer, and we sincerely look forward to maintaining and strengthening our business relationship with you in the future. Wishing you a fantastic summer filled with joy, happiness, and great driving weather! - Martin Chevrolet

May 11, 2023

I like the environment when waiting. The staff is kind and always looking for our satisfaction regarding car repairs. Making sure I understand what the damage is and expenses. More

by Dpbahena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jun 05, 2023 -

Martin Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know! - Martin Chevrolet

May 11, 2023

As always this dealership is awesome! ! Great service and communication they get the job done. I would recommend the dealership. More

by SRSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Thank you for the great review! It is always a pleasure helping you out and we look forward to your next visit! - Martin Chevrolet

May 10, 2023

Great experience! Felt welcomed from the moment I walked in and by the end when I left I felt great about my purchase with no regrets. More

by Paige N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Paige, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. - Martin Chevrolet

May 10, 2023

Told me engine and trans were fine charged me 2500 in repairs and trannt was out in less then 40 miles and then recharged me a diagnostic fee. Not to mention had the truck for over week More

by HEADDYGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Thank you so much for taking the time to respond to our Service Survey. Your feedback is incredibly valuable to us, as it helps us understand your overall perspective on the services we perform on your vehicle. We sincerely apologize for any confusion regarding the time needed and the diagnosis fee involved. Your satisfaction is our top priority, and we appreciate your understanding and for giving us the opportunity to discuss it with you further via email. - Martin Chevrolet

May 10, 2023

On time, great communication. Like that they kept me informed of what was happening during the entire process. Blake was super to deal with More

by kevjefpar72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Blake. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

May 09, 2023

Love them they answer all my questions and make sure everything is good before I leave More

by laylaconner2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Layla, Thanks for the wonderful review. We appreciate you choosing Martin Chevrolet and look forward to seeing you again next time! - Martin Chevrolet

May 06, 2023

The Service writer OC did a great job at finding a catalitic converter for my car. It took a while but he did it. More

by Nick409k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Martin Chevrolet responded

Nick, Thank you for giving us the opportunity to help you out with your catalytic converter and for this great review. If there is anything further that we can help you with, give us a call or stop by! - Martin Chevrolet

May 05, 2023

Hi5 5 Hi 5 5 5 5 5 5 5 5 5 5 They were very professional and try to help me as much as possible. More

by tmv19@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Hi
Jun 05, 2023 -

Martin Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

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