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Martin Chevrolet
Crystal Lake, IL
2,179 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,179 reviews
November 19, 2023
Everyone is always friendly and inviting. I went in for an oil change and was informed of some other recommended services based on mileage. Everyone I deal with at Martin Chevrolet is friendl I went in for an oil change and was informed of some other recommended services based on mileage. Everyone I deal with at Martin Chevrolet is friendly and professional. More
by tammygrygo
Verified CustomerEmployees Worked With
Ociel
November 16, 2023
He made the whole process fun and easy. He went above and beyond to make sure he was free and available to help us when we dropped the truck off and he personally checked in our truck to ge He went above and beyond to make sure he was free and available to help us when we dropped the truck off and he personally checked in our truck to get add-ons installed. He also made sure he was there when we picked up the truck to make sure we liked what was done and to show us how everything operates. I would buy another vehicle from Jack! More
by Snowowl202
Employees Worked With
Jack. He is one of the best salesman I have ever worked with!!
November 15, 2023
I have purchased many new cars in the past and never had I been treated so fair. I ordered a new Corvette and Ed Mounton was accurate about what to expect and the timeline for getting it. (other dealers lie I been treated so fair. I ordered a new Corvette and Ed Mounton was accurate about what to expect and the timeline for getting it. (other dealers lie to you to so they can get your deposit) Ed really cared about my experience and help me order my options with my best interest in mind. Great experience and will definitely purchase a car from him again! More
by reliablewon
Employees Worked With
November 09, 2023
I made a decision to get my tires at the dealership. This is a pretty big inconvenience to me since I have to travel about an hour and 15 minutes to get there. I had an appointment for 3 o'clock. I arri This is a pretty big inconvenience to me since I have to travel about an hour and 15 minutes to get there. I had an appointment for 3 o'clock. I arrived at 3:15. I was treated very kindly by Aaron at the front desk. My frustration lies in the fact that I did not get out of there until 515. It took two hours to put tires on my vehicle. On my way home I Noticed on the dashboard that the air pressure in my front right was 6 pounds more than any of the other tires. It was 41 pounds of pressure. I was very disappointed in the sloppiness of the work. The other three tires all were within one or 2 pounds of each other. I could've easily have chosen several places in the Byron area and had very little time commitment outside of getting the tires on. I hate to second-guess my decision. More
by mmandzen
Employees Worked With
Aaron Grassel, Aaron Grassel
November 09, 2023
Courteous, promptfriendly, knowledgeable Better experience than other dealerships Great service Well trained personnel, great with customers experience than other dealerships Great service Well trained personnel, great with customers More
by Ginger.m.moreno
Employees Worked With
Colin Bennett, Colin Bennett
