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Martin Chevrolet

Crystal Lake, IL

4.7
2,152 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,152 reviews

October 11, 2023

OC always professional and he keeps me informed of my car’s progress. I appreciate their good work. More

by antaknee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Martin Chevrolet responded

Thank you for your great review and for choosing Martin Chevrolet as your first choice for all your automotive needs! - Martin Chevrolet

October 09, 2023

Martin is always quick and efficient. They keep you informed of your car’s progress. I appreciate their good work More

by OLDCOACHPT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Oct 18, 2023 -

Martin Chevrolet responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

October 07, 2023

They have always completely checked and repaired any problem I or they have seen. Never a problem with their work. They have always been courteous, friendly, and helpfull. A pleasure to work with them. More

by jlebiedz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet! - Martin Chevrolet

October 01, 2023

The staff is thorough, helpful, polite and competent. I am very satisfied with the service. More

by dbfloor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Martin Chevrolet responded

We appreciate your positive feedback about your recent experience in our service department. We hope to welcome you back soon. - Martin Chevrolet

October 01, 2023

Great service. Very polite and thorough. I trust Martin and Aaron with my car and money. More

by mdolan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Oct 18, 2023 -

Martin Chevrolet responded

We are grateful for your positive feedback on Aaron. It was great to have you here and we look forward to seeing you again. - Martin Chevrolet

September 30, 2023

They where very professional and nice. I like how they explained everything that was needed for service on my car More

by Scott.12344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Oct 03, 2023 -

Martin Chevrolet responded

Scott, Thank you for your kind review. We appreciate you choosing Martin Chevrolet and look forward to your next visit to us. - Martin Chevrolet

September 28, 2023

Have always been very happy with Martin Chevrolet but my last service on my car was a nightmare More

by chiip7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Martin Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (815) 459-4000 when you have an opportunity, and we will be more than happy to try and turn your experience around. - Martin Chevrolet

September 28, 2023

It is a great dealership and its service people are very pleasant and friendly and they get you back on the road quickly More

by ballysteen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Martin Chevrolet responded

Thank you for taking the time to write a review about your recent visit to Martin Chevrolet. We appreciate you choosing Martin Chevrolet and look forward to seeing you again next time! - Martin Chevrolet

September 22, 2023

Ralph is a good service type. But I found out that Martin Chevrolet was about $700 more than another Chevrolet dealer. Keep in mind this is for the exact same work.. Ralph came do More

by dwayneadam12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Very clean and organized environment. Everyone I ever talk to is extremely nice and helpful. More

by Lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Martin Chevrolet responded

Lex, Thanks for the kind review! We want all of our guests to feel welcome and we are glad you were pleased with your experience here at Martin Chevrolet! - Martin Chevrolet

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