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Martin Chevrolet

Crystal Lake, IL

4.7
2,177 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,177 reviews

December 01, 2024

Best dealership I’ve ever used. They are always very courteous and professional with their customer service. Never have to wait to be greeted. More

by donbruess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Martin Chevrolet responded

Don, We're so happy we were able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

December 01, 2024

Ralph always takes care of my needs. Very professional an I always look forward to coming to Martins Chevrolet. Plan on buying a new car in the next coming months. I know Ralph will set More

by Stoutrm@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Martin Chevrolet responded

Thank you for the wonderful review! Our team is always here to provide the same great service whenever you need assistance or are looking for another vehicle. Don’t hesitate to reach out if there’s anything else we can help with. Take care and hope to see you again soon! -Martin Chevrolet

November 29, 2024

Very trustworthy, professional, very reliable, excellent communication, very responsive to customer needs, the only dealership service department I use. More

by Bill T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in parts department
Dec 02, 2024 -

Martin Chevrolet responded

Bill T., Thank you for taking the time to write a review of Martin Chevrolet. We appreciate your business and look forward to serving you again next time. - Martin Chevrolet

November 28, 2024

Outstanding customer service and knowledge! ! Always going out of their way to make a customer happy!! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Martin Chevrolet responded

Chris, Your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!\ -Martin Chevrolet

November 28, 2024

I am really happy with my purchase. Our salesperson, Adam, was very helpful and got straight to the point. They also offered a decent price for my trade-in. The only reason I am giving More

by lijurajan05
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phil Canty
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Martin Chevrolet responded

Thank you so much for choosing us for your new vehicle! We're thrilled to hear you're happy with it and look forward to being part of your journey for many years ahead. Enjoy the ride! - Martin Chevrolet

November 27, 2024

Best service department! I love Martin Chevrolet and all the people there! Greatest dealership around! More

by Di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Martin Chevrolet responded

Di, We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

November 21, 2024

Rueben took care of scheduling service and kept me updated on the status of repair. More

by hklang17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with Ruben here at Martin Chevrolet. Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

November 21, 2024

This was the quickest service stop ever. Chris rocks! He was polite, thorough and friendly. More

by reginagomory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Martin Chevrolet responded

Thank you for your kind words about Chris! He is the newest member of our team and we are so lucky to have landed him here at Martin Chevrolet. Thanks again for your review and we will see you again next time! - Martin Chevrolet

November 20, 2024

Ralph was very fast at finding the problem with my truck and I was out in 3 hours. The u Ralphy boy I will see u again More

by Jonmcdeez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

November 19, 2024

Don't come to this dealership for service. They had my car for 7 hours before they started working on it only to be told they needed more time and wanted me to leave my car overnight. They wo More

by CPALLEN1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Martin Chevrolet responded

We apologize that we couldn't get to your truck at the scheduled appointment time, and we truly appreciate your understanding. Scheduling work for technicians can be quite challenging, as it's hard to predict the duration of the previous job accurately. We apologize for not being able to carry out your diagnosis within the planned timeframe. If you change your mind and decide to give us another opportunity, please don't hesitate to let us know. We would be more than happy to continue working on your truck. - Martin Chevrolet