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Martin Chevrolet

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.7
2,151 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,151 reviews

November 26, 2023

Clean showroom and service area. Great location. No pressure dealership. Very nice receptionist and cashier. More

by nlp107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
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Nov 29, 2023 -

Martin Chevrolet responded

We are very happy we could provide you with a positive experience! Thank you for the great review. - Martin Chevrolet

November 26, 2023

Very good experience Customer service people were very nice and informative with all my questions More

by Jichemas
Recommend Dealer
Yes
Employees Worked With
Osiel
Report | Print
Nov 29, 2023 -

Martin Chevrolet responded

Jichemas, We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! Thanks for the great review! - Martin Chevrolet

November 26, 2023

Great experience. Great service. Great job fixing my truck as always. Would refer Martin Chevrolet to any one needing their vehicles serviced. More

by PAULHERTOG
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Report | Print
Nov 29, 2023 -

Martin Chevrolet responded

Paul, Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

November 26, 2023

This is the best car dealership that I have ever done business with. I highly recommend buying a car from them. More

by SCOTTRIZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
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Nov 29, 2023 -

Martin Chevrolet responded

Scott, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. - Martin Chevrolet

November 25, 2023

It is a pleasure to do business with all of the service staff. They are always polite and efficient. More

by ANJKARTER
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Report | Print
Nov 29, 2023 -

Martin Chevrolet responded

We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

November 25, 2023

I liked the attention from Ralph . He was very understanding of my car needs made everything so efficient More

by Dpbahena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care! - Martin Chevrolet

November 23, 2023

I was disappointed that the final price was higher than I was told on the phone and than I thought it was going to be when the service started. More

by TimP
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Report | Print
Dec 08, 2023 -

Martin Chevrolet responded

Tim P, We are grateful that you responded to our call about the Service visit and the final bill. Ralph said you both had a successful resolution, and we are thankful for your patronage and anticipate working together again. - Martin Chevrolet

November 23, 2023

Thank you Joey for your good work! It's always nice to look at people who do their job well, quickly and professionally! pleasant and friendly atmosphere. I will be glad to come back t More

by Dmitry H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Krasner, James Dunn
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Nov 29, 2023 -

Martin Chevrolet responded

Dmitry, Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

November 23, 2023

Oil leak. They repaired terrible job done. Never go back Never go back or recommend Martin chevy More

by Prosirv
Recommend Dealer
No
Employees Worked With
Colin Bennett, Colin Bennett
Report | Print
Nov 29, 2023 -

Martin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 459-4000 to discuss your concerns, as your satisfaction is of utmost importance to us. - Martin Chevrolet

November 23, 2023

Friendly. Helpful. Easy to work with Friendly and helpful staff. They go above and beyond to make sure customers are satisfied. More

by mksilversax
Recommend Dealer
Yes
Employees Worked With
Colin Bennett, Colin Bennett
Report | Print
Nov 29, 2023 -

Martin Chevrolet responded

Thank you for the great review! We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Until next time, take care! - Martin Chevrolet

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