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Martin Chevrolet

Crystal Lake, IL

4.7
2,151 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,151 reviews

December 05, 2023

Check over my car and it didn't take that long. Thank for the wonderful service. More

by PHYLLISKUBIE
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Dec 22, 2023 -

Martin Chevrolet responded

Phyllis, We're super thrilled to know that everything went smoothly and you're pleased with how quick it all was. We can't wait to see you again next time. Take care and stay awesome! - Martin Chevrolet

December 05, 2023

If you have any concerns about your vehicle they will address them promptly! I would recommend them! More

by Di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
Dec 22, 2023 -

Martin Chevrolet responded

Di, Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

December 03, 2023

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Service. More

by cjohnson144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Dec 22, 2023 -

Martin Chevrolet responded

Thank you, Thank you, Thank you! - Martin Chevrolet

December 02, 2023

It's always a pleasure to work with Blake and the rest of the staff at Martin. They do their best to make sure you have a great experience while getting your vehicle serviced. Would've been nice to get a car More

by jmuller7900
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Dec 22, 2023 -

Martin Chevrolet responded

We truly appreciate you taking the time to share your recent experience with us! We apologize that we couldn't provide a car wash for your vehicle on that particular day, but we'd love to make it up to you. Please feel free to visit us anytime, and we'll be more than happy to treat you to a complimentary car wash. Our top priority is to ensure that all of our clients have a comfortable and stress-free experience with us. Thanks again, and we look forward to seeing you soon! - Martin Chevrolet

November 30, 2023

Great experience. Everything is explained clearly, I'm welcomed upon arrival and kept aware of progress. I'm greeted when the work is done and walked to the checkout o More

by Abe D
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Dec 06, 2023 -

Martin Chevrolet responded

Abe D, Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! - Martin Chevrolet

November 30, 2023

Awesome they help me out all the time Are Willie Newark with you on time schedule and try to squeeze you in where they can. Even though they're a busy shot, they take their time to explain everything to yo More

by Joey.corrado
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Dec 06, 2023 -

Martin Chevrolet responded

Joey, Thank you for taking the time to leave a review for us at Martin Chevrolet. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! - Martin Chevrolet

November 30, 2023

Made an appointment well in advance. Dropped off on time but vehicle wasn't looked at until the following day only to find out the check engine light was a false alarm. Power locks conce More

by jrutter04
Recommend Dealer
No
Employees Worked With
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Dec 08, 2023 -

Martin Chevrolet responded

Hi Jeff, We do apologize for the delay in looking at your vehicle, and that it turned out that no repairs were needed.  You mentioned that the door locks had an issue, which when reviewing the Service Work order it was never documented. We will need to reschedule this for you, and we again apologize for this oversite. We appreciate your business and look forward to your rescheduling the door lock repairs. - Martin Chevrolet

November 30, 2023

Great experience from scheduling appointment to completion. Much more efficient than the dealership where the vehicle was purchased. I think I have a new service department! More

by joseph.scaminaci
Recommend Dealer
Yes
Employees Worked With
Colin Bennett, Colin Bennett
Dec 06, 2023 -

Martin Chevrolet responded

Joseph, Wow, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again next time! - Martin Chevrolet

November 30, 2023

I had a problem with new tires not being out on my vehicle when purchased and the service and sales manager worked together to find me a great solution in a reasonable amount of time. More

by Anthonydayment
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Dec 06, 2023 -

Martin Chevrolet responded

Anthony, We are so happy to read such a great review about Martin Chevrolet! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

November 30, 2023

Always good. Appreciated the ride from the valet & the reminder to get a car wash. More

by BOSCARINO2301
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Dec 06, 2023 -

Martin Chevrolet responded

We're happy to hear you had such a positive experience with our team! Thank you again for the great review! - Martin Chevrolet

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