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Martin Chevrolet
Crystal Lake, IL
2,151 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,151 reviews
May 28, 2017
Great Service and Dealership End result is everything is taken care of. One of the issues I brought my vehicle in for took some time to diagnose and finally repair. There was al End result is everything is taken care of. One of the issues I brought my vehicle in for took some time to diagnose and finally repair. There was also some confusion between Parts notifying me the part arrived when it actually had not. Bottom line is the service rep kept me updated each day with what was going on and the expected timeframe to complete everything. Having that communication and knowing what was happening, rather than just saying we'll call you when it's done" is what really kept me at ease knowing they were taking care of it. More
by Bulldog
Employees Worked With
Aaron Grassel
May 25, 2017
Had a 20k check up and maintenance. Aaron and the team took great care of me and had me done in less than an hour!!! The entire team was courteous, friendly and very customer service or Aaron and the team took great care of me and had me done in less than an hour!!! The entire team was courteous, friendly and very customer service oriented!!!! Why anyone else would go to another dealer after all the wonderful service I hav received over the last 2 years is beyond me!!! Martin has earned my trust and business.... thank you Martine Team!!!!! More
by Brett
March 01, 2017
Great place with great people Thanks Randy for being so thoughtful, how I appreciated your help with setting up my phone with on star. you really care about your customers and it s Thanks Randy for being so thoughtful, how I appreciated your help with setting up my phone with on star. you really care about your customers and it shows. More
by housemouse
Employees Worked With
Randy Piccony
February 25, 2017
Thank you thank you Thank you so much to Randy for all his help!!! I now have a new car for me and my son & I couldn't be any happier such a great experience!!! Thank you so much to Randy for all his help!!! I now have a new car for me and my son & I couldn't be any happier such a great experience!!! More
by Ms. Terrell
Employees Worked With
Randy Piccony
December 25, 2016
car buying I was greeted the minute i walked in. I explained why i was there and who to see. Kristhen brought up my file and everything basicly feel in to place. I was greeted the minute i walked in. I explained why i was there and who to see. Kristhen brought up my file and everything basicly feel in to place. I have the car that i wanted with a very good deal. very happy with the service. More
by snug59
Employees Worked With
kristhin, james
December 10, 2016
Best dealership I've ever been too! I decided to gift my car to my mother ( she was in need of a vehicle) for Christmas. So not only did Stephen over at Martin Chevrolet help me get myse I decided to gift my car to my mother ( she was in need of a vehicle) for Christmas. So not only did Stephen over at Martin Chevrolet help me get myself into a new 2017 Chevy Cruze, he also helped prep (Detail) and also gift my current car ( 2011 Chevy Cruze) to my mother. Absolutely Great group of people over there. If you are looking for a new or used car I highly recommend stopping into the Martin Chevrolet dealership in Crystal lake, ask for Stephen!!! More
by paul
Employees Worked With
Stephen
November 30, 2016
Just purchased a vehicle from Martin Chevrolet. Went to Martin Chevrolet to check out a few cars and the salesman was very helpful. They had me test drive a few and ended up purchasing one. Very fri Went to Martin Chevrolet to check out a few cars and the salesman was very helpful. They had me test drive a few and ended up purchasing one. Very friendly staff. Very nice place to do business with. More
by SuzyQ13
Employees Worked With
Steve
September 12, 2016
The worst service I was going to change my car and first no body even check my credit or the balance of my car but they come out with a sheet of numbers!! Payments of 5 I was going to change my car and first no body even check my credit or the balance of my car but they come out with a sheet of numbers!! Payments of 500 dls or more !! How?? Obviously they don't want my business More
by Chombo
Employees Worked With
Don't remember (female)
June 08, 2016
A surprisingly pleasant car buying experience Great service, a good selection of clean, affordable vehicles, and honestly a no pressure sales experience. We really enjoyed working with Sue, Rob, Great service, a good selection of clean, affordable vehicles, and honestly a no pressure sales experience. We really enjoyed working with Sue, Rob, Dan and Sam. The free lifetime car washes and oil changes are a nice perk, but I was more impressed with their willingness to give us a good deal on a very nice car. More
by Bandit120099
Employees Worked With
Sue, Rob, Dan, Sam
June 29, 2013
Give or take two months ago, I went in to purchase a car. I will admit that they did go the extra mile to make a sales at that point. However, it just did not work out in dollars and cents. I do not remember I will admit that they did go the extra mile to make a sales at that point. However, it just did not work out in dollars and cents. I do not remember the sales associate's name. Bear in mind, that I WAS approved two months ago with a trade-in to consider as well.Yesterday, I received a call from them in the afternoon. I did not answer, but no message was left. I verified the number. Last night, I saw a car that I really liked and filled out a credit app. I received a call almost immediately and told them in no uncertain terms that this is the car that I wanted. A short time later, I received a call from Joel saying "My manager will make you a deal that you cannot refuse." I got there and test drove the car. He told me that they NEEDED to sell one more used car by the end of the month I reiterated my earlier situation and trade in consideration. A few minutes later after trying to get my payoff - which had not changed much in two months, he comes back and shakes my hand and says thanks for coming in but because you owe so much on the other car, we cannot get you approved for another car. Again, keep in mind, same situation two months ago, and I WAS approved! Three final words: WHAT A JOKE! More
by pugdad795
Employees Worked With
Joel
