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Martin Chevrolet
Crystal Lake, IL
2,151 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,151 reviews
February 17, 2024
Very well informed and work done very well. Truck ready as promised. Very good work and would recommend to friends of this. Thank you so much Truck ready as promised. Very good work and would recommend to friends of this. Thank you so much More
by christop.sullivan
Verified Customer
February 17, 2024
Martin Chevy is always amazing. They listen, investigate the problem and find the solution to get the job done. They are very considerate of my time and make sure I have my car for They listen, investigate the problem and find the solution to get the job done. They are very considerate of my time and make sure I have my car for transportation when I need it. More
by Pappearance
February 15, 2024
Great waiting room with excellent beverages. Very helpful employees. Told me of service that my truck could be needing. Called about tires n will meet or beat anyone's prices Very helpful employees. Told me of service that my truck could be needing. Called about tires n will meet or beat anyone's prices More
by Tpendroy1
Employees Worked With
Aaron Grassel, Aaron Grassel
February 12, 2024
Don't remember the mechanics name but he was great. Checked my truck and confirmed the charging system was working and gave me a mfg Bulletin explaining to me that the system was working properly. F Checked my truck and confirmed the charging system was working and gave me a mfg Bulletin explaining to me that the system was working properly. Finally did not charge me because it took him so little time. I'll be back because I was treated so fairly More
by smadoughty
Employees Worked With
Don't know
February 12, 2024
Service department was great only problem. My head was when I went to pay. The cashier. Never saw cashier's check and maybe wait 20 minutes, which was absolutely ridiculous. My head was when I went to pay. The cashier. Never saw cashier's check and maybe wait 20 minutes, which was absolutely ridiculous. More
by Bgarbacz
Employees Worked With
Aaron Grassel, Aaron Grassel
February 11, 2024
Everyone was super friendly, informative and helpful! My experience at Martin Chevy was fantastic. Matt Hoyland was extremely helpful. Ralph was great and everyone there was super friendly and made sure My experience at Martin Chevy was fantastic. Matt Hoyland was extremely helpful. Ralph was great and everyone there was super friendly and made sure I was well taken care of. Thank you! More
by mfalkenberg447
February 11, 2024
Had an issue with my truck I had to get resolved quickly and Aaron was able get my truck in and repaired in one day. Thanks for the help Aaron. Really appreciate it and Aaron was able get my truck in and repaired in one day. Thanks for the help Aaron. Really appreciate it More
by Lbbisk
Employees Worked With
Aaron Grassel, Aaron Grassel
February 10, 2024
I was not told that my car would be looked at 'when they had time' or else I wouldn't have towed it there. I didn't have a car for 3 days. I didn't hear anything and had to keep following up for 2 days. The had time' or else I wouldn't have towed it there. I didn't have a car for 3 days. I didn't hear anything and had to keep following up for 2 days. The receipt said fluids were checked and topped off and my car was washed. Not true. The receipt also said diagnostics were ran, tire tread checked etc, but since the fluids and car washing was a lie i'm assuming that is also untrue. More
by 12Miyagi20
February 10, 2024
Took care of me explained everything clearly u really felt like he cared to make sure I was getting the best deal . Which i appreciated. felt like he cared to make sure I was getting the best deal . Which i appreciated. More
by ALMANROSA
