Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,151 reviews
Great service and taken care of above and beyond! I originally purchased my 2015 Trax in July 2015 from Martin and have taken advantage of the free oil changes and car washes from the service center. I originally purchased my 2015 Trax in July 2015 from Martin and have taken advantage of the free oil changes and car washes from the service center. My first "true service" occured when my radio stopped working. After running a diognostic and finding that my radio needed to be replaced, the service team at Martin went above and beyond expectations. My Trax was less than 2 years old, but just over the manufacturers warranty in mileage. Mike went out of his way to work with customer care to cover a $600+ radio replacement as he truly cared about taking care of his customers and felt bad about the situation as my Trax was JUST out of warranty. Duane went beyond and issued a refund from my diagnostic three weeks back for all of the patience while the situation was being taken care of. The service team is always friendly and the guys always give a genuine greeting when I bring my car in, even if it is for a car wash. I highly recommend seeing the guys over at Martin as they will do everything that they can to make sure that their customers are taken care of! More
Great Experience We had been searching for the right vehicle for a few months. We had spoken with many salespeople. None of them seemed determined to have our business We had been searching for the right vehicle for a few months. We had spoken with many salespeople. None of them seemed determined to have our business or to give us "real" numbers. When we got a chance to sit down with Marci, she made things make sense. She made us a priority and took the sales process down to a manageable step by step. She was easy to talk to and answered all of our questions (and we had a lot of them). She even watched over our sleeping 4 month old while we cleaned out our old vehicle and moved into the new one! More
Flexible service with comprehensive evaluation. Martin Chevrolet is a well run dealership. I appreciate both trained mechanics and comprehensive service evaluations along with flexible servicing a Martin Chevrolet is a well run dealership. I appreciate both trained mechanics and comprehensive service evaluations along with flexible servicing appointments. It is nice to have a comfortable waiting room as well. More
Great people and great service!!!! Martin Chevy is a great place to checkout new and used cars with a great staff! Want to thank Mike, Dan and James for hooking up the 2010 Nissan Xter Martin Chevy is a great place to checkout new and used cars with a great staff! Want to thank Mike, Dan and James for hooking up the 2010 Nissan Xterra X for a great deal!!!! Thanks again Martin Chevy family!!!! More
Love Martin Chevrolet and Rob Newell Such a friendly dealership. I have never had such a smooth transaction at a dealership before ever. I was so happy that I went there. I will go back Such a friendly dealership. I have never had such a smooth transaction at a dealership before ever. I was so happy that I went there. I will go back anytime I'm Buying and recommend to anyone. Rob Newell was a honest and open salesman and he fit me to the perfect car that fit all of my needs. Also the first time my payment was lower when singing paperwork than quoted during the deal! More
Informative Marci was awesome. Very direct and honest Listened to what we wanted and was able to steer us in right direction to best suit our needs.Friendly and Marci was awesome. Very direct and honest Listened to what we wanted and was able to steer us in right direction to best suit our needs.Friendly and very knowledgeable. I have already told others about her. Wouldn't hesitate to go back. Steve who put the deal together was super he made us feel very important. Sam in finance were extremely friendly and quick. Very very satisfied.All 3 stayed after hours to get job done. More
First time in service department This was my first oil change on my 2017 chevy Tahoe and Aaron was so helpful and friendly! The service department was extremely clean and comfortable! This was my first oil change on my 2017 chevy Tahoe and Aaron was so helpful and friendly! The service department was extremely clean and comfortable! Aaron explained everything to me so I could understand it. Thank you !! More
Amazing experience! After getting in a pretty bad car accident Martin Chevy came and saved the day. They helped me find the most amazing replacement car for a great price After getting in a pretty bad car accident Martin Chevy came and saved the day. They helped me find the most amazing replacement car for a great price and had all the information I needed and wanted on the vehicle since it was used. So beyond impressed and thankful because they just made my life so much easier after such a rough time. More
Vehicle service Took my car in to have the recall fixed on it. It was fast and painless to get fixed. They told me how long it would take and gave me a complementary Took my car in to have the recall fixed on it. It was fast and painless to get fixed. They told me how long it would take and gave me a complementary car wash before I came and picked it up. Aaron at the service center was very polite and knowledgeable to what needed to be done. If something else happens to my car I would feel extremely comfortable taking it here because of the customer service I experienced. More
Very pleasant, no hassle A good experience overall. Pleasant staff in all departments. Alex was knowledgeable and friendly. Didn't feel taken advantage of and they offered to A good experience overall. Pleasant staff in all departments. Alex was knowledgeable and friendly. Didn't feel taken advantage of and they offered to fix a few minor issues I found with the used car I purchased. Will buy from here again. More