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Martin Chevrolet

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.6
2,524 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,524 reviews

June 14, 2026

Kept me informed, came in under the estimate and provided transportation to pick up my vehicle. Excellent service More

by Craigsjohnson2003
Recommend Dealer
Yes
Employees Worked With
Jacob Murzyn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Murzyn
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Jun 16, 2026 -

Martin Chevrolet responded

Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to helping you again in the future! - Martin Chevrolet

June 14, 2026

Jack was great to work with. Very helpful and not pushy. Would highly recommend him. More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Martin Chevrolet responded

Cindy, Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience! - Martin Chevrolet

June 11, 2026

Ralph was very friendly and super accommodating/ helpful with finding the parts needed my two cars needed. More

by rbshir
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
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Jun 16, 2026 -

Martin Chevrolet responded

We appreciate your business and your recognition of Ralph's efforts. Thank you for choosing Martin Chevrolet, and we look forward to helping you again in the future!

June 11, 2026

Ralph was very friendly and super accommodating/ helpful with finding the parts needed my two cars needed. More

by rbshir
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
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Jun 16, 2026 -

Martin Chevrolet responded

We appreciate your business and your recognition of Ralph's efforts. Thank you for choosing Martin Chevrolet, and we look forward to helping you again in the future! - Martin Chevrolet

June 11, 2026

Outstanding service in all aspects. Very easy to schedule. Service advisor was super helpful. The work performed was perfect. More

by gzaremba310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Martin Chevrolet responded

Thank you for your fantastic review! We're delighted to hear that scheduling was easy, your service advisor was helpful, and that the work was completed to your satisfaction. Providing outstanding service from start to finish is our goal, and we're grateful for the opportunity to earn your trust. We look forward to serving you again at Martin Chevrolet! - Martin Chevrolet

June 07, 2026

Professional, care about my needs, very helpful The only improvement would be, call me when the work is done, rather than me calling More

by Ronryannov17
Recommend Dealer
Yes
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Jun 16, 2026 -

Martin Chevrolet responded

Thank you for your feedback! We're glad to hear our team was professional, helpful, and attentive to your needs. We also appreciate your suggestion regarding communication when service is completed. That's valuable feedback, and we'll continue working to improve our follow-up process to provide an even better experience. Thank you for choosing Martin Chevrolet, and we look forward to serving you again! - Martin Chevrolet

June 04, 2026

He worked with me to get the proper work done at a fair price. Courteous, knowledgeable, and always professional. He is a true asset to your services team. More

by jammann71
Recommend Dealer
Yes
Employees Worked With
Ociel. He is amazing. He has been helping me there for years.
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Jun 16, 2026 -

Martin Chevrolet responded

Thank you for your kind words about OC! We will be sure to pass along the compliments. If there is anything else we can assist with, please do not hesitate to reach out! - Martin Chevrolet

June 04, 2026

so, it took a while but i knew it would. Car would not hook up to my phone which my phone was in the system sometimes it would connect and then i stop get out to go in some where then when i More

by SUSAN.FOAT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know the name off hand
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Jun 19, 2026 -

Martin Chevrolet responded

Susan, Thank you for your feedback. We understand how frustrating it can be when your phone connection works intermittently, especially after a repair attempt. We're glad the update appeared to help initially, but we're sorry to hear the concern may have returned. If you are still experiencing this issue, please reach out to our service team at 815-459-4000. We'd be happy to take another look and work with you to find a lasting solution. Thank you for giving us the opportunity to assist you. -Martin Chevrolet

June 03, 2026

The staff are good at communicating, and the timing and costs seem fair on repairs and services More

by KASSBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Martin Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again next time! - Martin Chevrolet

June 01, 2026

A 2 hour oil change and tire rotation is a little long . Got double charged for tire rotation . Caught the charge after paid . They took care of it . More

by Jimkalal
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
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Jun 15, 2026 -

Martin Chevrolet responded

Jim, Thank you for your feedback and letting us know about the error in your billing. We appreciate your patience and understanding. Looking forward to making your next visit a great one! - Martin Chevrolet

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