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Martin Chevrolet

Crystal Lake, IL

4.7
2,177 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,177 reviews

December 07, 2024

I had an appointment to fix a squeak noise coming from my drivers side rear wheel. After 3 hours of waiting, OC heard it while the mechanic drove it. It was checked for a recall and it was brought to my at More

by gracelinnane
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Martin Chevrolet responded

We sincerely apologize for any inconvenience caused by the noise from the brake pads on your new vehicle. We understand that you want your car to run smoothly and quietly. We want you to know that GM is actively working on a redesign for the brake pads to resolve this issue in the future. Rest assured, this is not a safety concern, but we completely understand your dissatisfaction with the noise. We are truly sorry for the delay in addressing this matter and for the time you had to wait. Your patience and understanding are genuinely appreciated as we work to improve our products and services for you. - Martin Chevrolet

December 07, 2024

I am proud to own a mint condition 2016 Chevrolet Equinox, and Ralph Stalesky at Martin Chevrolet makes sure I keep it that way. This service department is off the charts … super and committed. More

by JLF and WKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Martin Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day! - Martin Chevrolet

December 07, 2024

Ralph Stalesky and Martin Chevrolet Service team, have been my maintenance team for the last 14 years. They are well trained, and provide superior auto motive service. They recently completed a schedu More

by cog001ftr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Martin Chevrolet responded

Wow, the best in 70 years! That's such an amazing compliment! Thank you so much for your kind words and for choosing Martin Chevrolet for your automotive needs. We truly appreciate it! - Martin Chevrolet

December 06, 2024

Always able to get fast service. Have to take care back in. Problem still.cintinies with car More

by laurajames26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Martin Chevrolet responded

Laura, We sincerely appreciate your positive feedback and your decision to return your vehicle to us, allowing us the opportunity to resolve the issue. We appreciate your business and hope to see you again next time! - Martin Chevrolet

December 04, 2024

It was like pulling teeth trying to reach out for updates and get any information regarding what was being done to my car. After a week later I was offered no loner car and nothing was completed on my car at More

by itsnickr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Martin Chevrolet responded

We're excited to let you know that we're bringing back our service loaners for 2025! We truly value your feedback and are committed to enhancing our communication to prevent any future frustrations. Your patience and understanding are greatly appreciated! - Martin Chevrolet

December 04, 2024

Very nice employees and customer service. AJ helped me pick the perfect car and Blake helped me get the proper maintenance done. More

by J.driver01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Martin Chevrolet responded

Thank you so much for the high star rating and for highlighting some of our staff that made your visit a great one! We really appreciate you taking the time to share your thoughts. Hope you have an amazing day! - Martin Chevrolet

December 04, 2024

Excellent service great communication always informative and polite. I would recommend the service department even if someone had not purchased from Martin Chevrolet. If looking to purchase I would highly r More

by acct2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Chiodo
Dec 23, 2024 -

Martin Chevrolet responded

We're glad to hear you found our staff was so informative and polite! Thanks again for taking the time to leave us this information about your recent visit. Take care! - Martin Chevrolet

December 03, 2024

Martin Chevrolet has always provided competent and friendly service. I’ve only been a customer for a short time but have already recommended them to several friends. More

by Coplin.Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Martin Chevrolet responded

Thomas, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

December 03, 2024

Ralph always keeps me informed and lets us know about any issues with our Vehicle. Ralph is a fantastic employee!! More

by ljnovak5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Martin Chevrolet responded

We're so glad to hear you had a great experience with us! Our team is dedicated to making sure all our customers have the best automotive experience possible. We will be sure to pass along your kind words about Ralph. We really appreciate it and can’t wait to see you again! - Martin Chevrolet

December 02, 2024

On my way home from Florida my 2015 Equinox started stalling every time it was at a stop. Upon returning home to Illinois Martin Chevrolet was able to take the car in immediately and diagnosed and repa More

by Dakota13524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Martin Chevrolet responded

Thank you so much for the awesome review about Martin Chevrolet! We're thrilled to hear you had such a positive experience with us. We love getting feedback from our clients. Thanks again for the recommendation, and have an amazing day! - Martin Chevrolet