Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great service, fair price and good communication. Chris Harris did a good job. I will be back when necessary Chris Harris did a good job. I will be back when necessary More
Love the friendly atmosphere. Would recommend them for service & next purchase. They are truly the best! Would recommend them for service & next purchase. They are truly the best! More
tell you one price over the phone and it’s more when you get there get there More
Oil changes take FAR too long, even for pre-scheduled oil changes. There is no reason I should have to sit in the dealership for 2.5 hours when that is something I can do in my driveway in 20 minutes. changes. There is no reason I should have to sit in the dealership for 2.5 hours when that is something I can do in my driveway in 20 minutes. More
The Martin dealership has always provided us with honest, topnotch ,affordable service. Always,on time and profffesionally done. topnotch ,affordable service. Always,on time and profffesionally done. More
Pleasant to deal with. Listen carefully to my concerns and responded respectfully and was very helpful! Listen carefully to my concerns and responded respectfully and was very helpful! More
As always martin chevy takes care of us with up front prices and great service. prices and great service. More
BEWARE. I would give it fewer stars if it let me. I didn't want to give a review because I try to let things go but they are asking me to now via email. Not I would give it fewer stars if it let me. I didn't want to give a review because I try to let things go but they are asking me to now via email. Not only is the car they sold me a lemon and needed more repairs than the value of it, but they are also rude whenever my son or I take it there. Recently which prompted this review, the car was in for the "free" oil change that comes with the sale of the car. They have no respect for the word "appointment", meaning an appointed time they agree to do the service so as not to waste anyone's time. If you have one for 11:30 AM they will tell you it will still be a 2-3 hour wait because they are backed up. No notice or call to reschedule. They simply expect you to wait or not have service at all. Again, rude when asked about it saying an oil change would normally be 1 and a half hours anyway. That amount of time gives the impression that they do not know how to do an oil change. This is every single time I have tried. 3 years running. To add insult to injury, they state on the paperwork they did a multi-point inspection which I did not ask for and was another way to waste my time. They stated (among a long list of needed repairs) I needed to replace the rear window wiper blade (1 blade $67). My car does not have a rear wiper at all. They stated they rotated the tires, but they didn't. They list the other repairs needed with such wording that you don't notice at first you would be charged several times over for the same repair or service if you just let them have at it. Read the paperwork very carefully. They think their customers are idiots. I do not believe they inspected my car at all. IT IS A SCAM. Blake is the only one there who is nice/ professional. More
Very professional service k completed in a timely manner at a fair price! Will definitely service with them again! Thx at a fair price! Will definitely service with them again! Thx More